Service Lead

Meijer is coming to Fishers, IN. Be part of the excitement and help launch our newest store. This Service Lead role combines leadership development with day‑to‑day impact. As a Department Lead, you’ll help guide your department by supporting teammates, reinforcing standards, and delivering great customer experiences. If you enjoy mentoring others and keeping things running smoothly, this could be your next step. Benefits Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Responsibilities Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day‑to‑day operation of the department. Sets example for those in the department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence peers to create a continued winning strategy. Engaging peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience. Communicates with team members and assigns daily work tasks. Mentors and coaches other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members complete required trainings. Supports training new team members or cross‑training high potential talent, providing peer coaching on job responsibilities and standards to positively impact team member productivity. Works with leadership on department schedule writing to focus on team member engagement, improve customer service, store sales, and profitability. Ensures freshness of products by closely monitoring execution of rotation and dating policies. Guides the team in compliance with food safety standards and regulations and works in a safe manner aligning to 200% accountability. Leads team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable. Actively creates an environment that supports the Meijer culture, including valuing diversity, equity, and inclusion. Operates a register and handles cash when needed. Operates powered equipment when applicable. Participates in period‑end inventories when applicable to help achieve goals. May be required to act in a Lead capacity in other departments throughout the store. You may perform other duties as assigned or required. Qualifications Passion for customer service with total engagement that conveys approachability to customers and fellow team members. Initiates interactions with customers and peers. Excellent verbal and written communication. Retail or other customer service experience preferred. Creative thinking skills. Ability to influence others. Ability to quickly build rapport and gain customer confidence to create repeat business. Ability to lift, carry, push, pull, bend and twist while handling product. Experience executing plans. Positive influence to create a strong team environment. A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported. Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully‑protected classification. If you have a disability and require a reasonable accommodation, please submit a request. Submissions that are not seeking help to complete the application due to a disability will not be responded to. #J-18808-Ljbffr