Senior Content Operations Manager

Role Description

Minno is seeking a highly organized, systems-minded Senior Content Operations Manager to build and run the operational foundation that moves video and audio content from intake through launch and post-launch management. This role partners across Content, Product, Marketing, Distribution, Engineering, Data, and external partners to turn approved content priorities into reliable operational systems, including workflows, calendars, metadata standards, partner delivery processes, QA checkpoints, CMS routines, and launch-readiness practices.

The right person is both a builder and an operator: someone who can create repeatable systems, reduce manual work, coordinate across teams, and still stay close enough to the work to make sure launches happen accurately and on time.

This role reports to the Chief Product Officer.

What You'll Do

• Own and continuously improve Minno's end-to-end content operations framework, including content intake, asset management, metadata, QA, launch readiness, CMS administration, and post-launch support.
• Maintain a centralized content calendar that reflects approved audio and video content priorities and gives Content, Marketing, Product, and Operations shared visibility into upcoming launches and campaigns.
• Create and manage launch checklists, QA standards, asset requirements, metadata standards, and readiness checkpoints so content launches accurately, consistently, and on schedule.
• Oversee operational relationships with content partners and distribution platforms, establishing delivery standards, coordinating inbound and outbound content deliveries, and ensuring timely, spec-compliant execution.
• Identify bottlenecks, reduce unnecessary handoffs, and implement workflow improvements, templates, documentation, automation, and AI-enabled efficiencies that save time and improve accuracy.
• Serve as the operational connective tissue across Content, Marketing, Product, Operations, and external partners, ensuring priorities are clear, dependencies are visible, and launch risks are surfaced early.
• Establish a scalable approach for executing recurring content operations activities, including asset ingest, metadata management, QA, captions, artwork, CMS updates, and launch preparation.

Qualifications

• 5+ years of experience in content operations, media operations, streaming operations, publishing operations, digital asset operations, or a similar role.
• Hands-on experience managing video and audio content workflows across intake, assets, metadata, QA, scheduling, CMS updates, launch readiness, and post-launch maintenance.
• Strong project and process management skills with a track record of creating structure in fast-moving environments.
• Experience maintaining content calendars, launch checklists, operational trackers, SOPs, or similar systems of record.
• Experience coordinating with Content, Marketing, Product, Operations, Engineering, and external partners.
• Strong attention to detail around metadata, assets, captions, artwork, technical specs, and launch requirements.
• Proven ability to reduce manual work, improve workflow clarity, and increase operational reliability.
• Comfort using modern work management tools, spreadsheets, CMS platforms, AI tools, and automation to improve execution.
• Strong communication and stakeholder-management skills.
• Genuine alignment with Minno's Christian mission and enthusiasm for serving kids and families through media and technology.

Requirements

• Experience in video and audio streaming media, SVOD, OTT, kids/family entertainment, EdTech, faith-based media, digital publishing, YouTube/media networks, or subscription content businesses.
• Experience managing metadata operations, taxonomy, CMS workflows, content ingestion, partner delivery, captions, artwork, or QA workflows.
• Experience supporting a high-volume content catalog with recurring release cycles.
• Experience managing or mentoring a junior coordinator, specialist, or operations contractor.
• Experience implementing AI-enabled workflow improvements, templates, reporting automations, or process documentation that reduced manual effort.
• Experience in a growth-stage company where systems are still being built and the operator must be both strategic and hands-on.

Benefits

• Competitive base salary commensurate with experience.
• Performance-based bonus.
• Equity package.
• Comprehensive benefits.
• Professional development opportunities, including key industry conferences and leadership development programs.

Company Description

Minno is a global media and technology company based in Nashville, Tennessee, on a mission to help kids and families experience Jesus every day through media and technology. Founded in 2019, Minno is building the most trusted Christian media brand for the next generation.

• Minno Kids: Our flagship ad-free streaming platform experiencing triple-digit growth.
• Minno Originals: Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David."
• YouTube channel: The fastest-growing Christian kids' channels with triple-digit year-over-year growth.
• Minno Press: Our successful publishing unit behind bestselling children's titles, including the award-winning "Minno Laugh & Grow Bible for Kids."