General Sales Manager

Job Description

Job Description

Job Title: General Sales Manager (GSM)
Location: Henderson, NC
Dealership: Classic Toyota of Henderson

About Us

We are a high-volume, high-performance Toyota dealership known for delivering exceptional customer experiences, strong sales results, and a fast-paced, team-driven culture. We pride ourselves on operational excellence, consistent growth, and developing top automotive talent.

Position Summary

We are seeking an experienced and driven General Sales Manager (GSM) to lead our sales operations. This role is responsible for overseeing all aspects of the sales department, including new and pre-owned vehicle sales, team leadership, inventory management, and profitability. The ideal candidate is a proven leader with a strong track record in automotive sales performance and team development.

Key Responsibilities

• Lead, mentor, and develop a high-performing sales team (Sales Managers, Consultants, and BDC)

• Drive new and used vehicle sales to meet and exceed monthly and annual targets

• Monitor and manage key performance indicators (KPIs), including gross profit, volume, and customer satisfaction

• Oversee inventory strategy, pricing, and merchandising

• Ensure compliance with dealership policies, manufacturer standards, and legal regulations

• Collaborate with Finance, Service, and Marketing departments to maximize dealership performance

• Analyze market trends and implement effective sales strategies

• Maintain a strong focus on customer experience and retention

Qualifications

• Minimum 5+ years of automotive sales management experience (GSM or high-level Sales Manager)

• Proven track record of achieving and exceeding sales goals in a high-volume dealership

• Strong leadership, coaching, and team-building skills

• Excellent communication, negotiation, and problem-solving abilities

• Deep understanding of dealership operations, CRM tools, and desking

• Experience with Toyota brand standards (preferred but not required)

• High level of professionalism and integrity

Compensation & Benefits

• Competitive base salary + performance-based bonuses

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Opportunities for career advancement

• Supportive and performance-driven work environment

Why Join Us?

• High-volume dealership with strong market presence

• Established processes with room for innovation

• Leadership team committed to growth and success

• Opportunity to make a significant impact and advance your career

How to Apply

Submit your resume and a brief cover letter outlining your experience and achievements in automotive sales leadership.

We are an Equal Opportunity Employer.