Key Sales Account Manager - Remote U.S.

Key Sales Account Manager

Join NSF as a Key Sales Account Manager and drive growth for our Food Claims business, including organic certification, nutrition, sustainability, and social responsibility. You'll build new client relationships, expand existing accounts, and deliver exceptional service by collaborating with internal teams. Your focus: growing sales, identifying opportunities, and ensuring client success.

Responsibilities

• Proactively build a robust sales pipeline to achieve monthly and quarterly targets
• Consistently meet or exceed sales goals
• Drive client revenue growth by identifying new service opportunities, including:
  • Researching client product lines for potential cross-sell opportunities
  • Evaluating client public financial reports and industry announcements for alignment with NSF services
• Identifying innovative solutions for potential development by NSF to expand client impact
• Resolve client concerns proactively and coordinate with teams to optimize service and satisfaction
• Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
• Support cross-selling by aligning NSF services with client goals
• Develop account strategies and adapt to meet targets
• Support sales through RFPs, proposals, and client reviews
• Maintain accurate CRM records for effective reporting and forecasting

Qualifications

• Bachelor's degree in Business, Marketing, Environmental or Food Science, or a related field
• Knowledge of organic product regulations and consumer packaged goods marketing
• 5+ years in outbound sales, including pipeline development and CRM-driven sales management
• 3+ years managing client accounts, ideally in TIC (testing, inspection, certification) or technical services
• Proven ability to develop and execute lead generation or marketing strategies that build a pipeline of qualified leads
• Excellent interpersonal, communication, and organizational skills
• Proficient in CRM systems (Salesforce, HubSpot) and Microsoft Office Suite
• Skilled at managing multiple priorities and collaborating across teams
• Willingness to travel 35% or more, including international travel

Salary Range: $74,000 - $163,000

The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.

About Us

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

About the Team

From farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries – ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.