Clinical Education Manager

Position: Clinical Education Manager

Location: Richland WA

Type: Full Time Exempt

Anticipated Schedule: Mon – Fri 8:00am – 4:30pm

This position participates in the after-hours administrator on-call rotation; candidates must be available to provide after hours support as required .

$3,000 Sign-On Bonus: New hires are eligible to receive a $3,000 bonus upon successful completion of 90 days of continuous employment in good standing.

MISSION, VISION, VALUES

MISSION: Guiding our community members to live their best lives, even and especially through the end of life.

VISION: Tri-Cities Chaplaincy is the recognized source for expert guidance during a crisis, at and through life's end, and following a loss.

VALUES: Accessibility, Integrity, Achievement, Supportive Environment

Position Overview

The Clinical Education Manager plays a vital role in promoting the safety and well-being of patients, employees, volunteers, and the community by leading infection prevention initiatives, supporting the ongoing professional development of employees, and taking a proactive approach to education initiatives with partner facilities and clinics. This position is responsible for planning, implementing, and evaluating infection control programs in compliance with local, state, and federal regulations (e.g., DOH, CMS, OSHA) and serves as a liaison with public health agencies as needed.

The Clinical Education Manager serves as a cross-trained operational resource to ensure continuity of leadership and patient care across hospice clinical programs, including coverage for the Hospice House Manager and the In-Home Hospice Manager during planned and unplanned absences. In addition, this position leads clinical education efforts by facilitating onboarding of nurses and certified nursing assistants (CNA’s), providing regular in-services, training sessions, and continuous learning opportunities that support employee competencies, regulatory compliance, and excellence in hospice and palliative care. The RN ensures that clinical education aligns with end-of-life care, regulatory compliance, and clinical excellence.

The Clinical Education Manager provides educational outreach to schools, healthcare facilities, clinics, and community groups to educate and raise awareness and understanding of hospice and palliative care services. Through these efforts, the Clinical Education Manager helps strengthen community partnerships and promote informed care decisions that support patients and families.

Requirements

Minimum Qualifications

• Current and unrestricted Registered Nurse license in Washington State.
• Certification in Cardio-Pulmonary Resuscitation (CPR)/Basic Life Safety (BLS).
• Washington State Food Worker Card issued by the Department of Health.
• Minimum of three (3) years of clinical nursing experience.
• Strong teaching, communication, and public speaking skills.
• Ability to work collaboratively across departments and with external partners.
• Knowledge of adult learning principles and educational methodologies.
• Familiarity with infection control surveillance, data analysis, and reporting.
• Availability to work weekends, evenings, nights, and holidays as part of the administrator on-call rotation.
• Must possess and maintain a valid driver’s license, and reliable transportation, as driving is an essential function of this role. Must meet insurance eligibility requirements.
• This position is designated as Safety Sensitive. Must be able to pass a pre-employment drug screen which includes cannabis testing in Washington State.

Preferred Qualifications

• Bachelor’s degree in nursing or a related field.
• Experience in clinical education and/or infection prevention.
• Certified Hospice and Palliative Care Nurse (CHPN) through the Hospice and Palliative Care Credentialing Center (HPCC)
• Certification in Infection Control (CIC)
• Hospice and/or palliative care experience.
• Experience in supervision, team leadership, or staff development.
• Bilingual in Spanish and English, with the ability to speak, read, write, and communicate effectively in both languages.

Join Our Team

At Tri-Cities Chaplaincy, we’re committed to providing compassionate care and support to individuals and families during life’s most challenging times. We invite you to be part of our mission and contribute to meaningful work that touches the heart of our community.

Why Join Us?

• Purpose-Driven Work: Be part of a team that makes a real difference in patients’ and families' lives.
• Supportive Environment: Thrive in a collaborative and caring atmosphere.
• Professional Growth: Access opportunities for learning and career development.

Bring your passion for care to Tri-Cities Chaplaincy, where every moment matters. Apply today and start a career that’s as rewarding as it is impactful.

Compensation

Hiring Range: $80,740.04/annually - $128,544.00/annually

$3,000 Sign-On Bonus: New hires are eligible to receive a $3,000 bonus upon successful completion of 90 days of continuous employment in good standing.

Note Regarding The Listed Pay Range

At Tri-Cities Chaplaincy, we carefully establish pay ranges for our positions by taking various factors into account, including education, certifications, knowledge, skills, experience, internal equity, and market conditions. These ranges are tailored to match the diverse programs and services we offer. Our goal is to ensure fair compensation for candidates based on these factors while maintaining internal peer equity.

Hiring Range: The starting pay range offered to new hires, depending on experience and qualifications.

Benefits

• Vacation: Accrued each pay period based on your hours worked.
• Sick Leave: Accrued in accordance with Washington State Sick Leave Law.
• Wellness Days: After completion of the 90-day introductory period, employees may convert up to two (2) accrued sick days annually into wellness days.
• Paid Holidays: Ten (10) paid agency observed holidays per year, available upon hire.
• Bereavement Leave: Three (3) days for the loss of an immediate family member. Two (2) days for the loss of a household pet or service animal.
• Community Volunteer Day (Yay Day): One (1) paid day annually for volunteer service, granted each January.
• Health Insurance Benefits (Effective the first of the month following date of hire): Medical, Dental, and Vision Insurance.
• Employer Paid-Benefits: Basic Life and Accidental Death and Dismemberment (AD&D) Insurance (1x annual salary), Long Term Disability, Short Term Disability.
• Voluntary Benefits: Supplemental Life Insurance, AD&D (Additional coverage), and Pet Insurance.
• Voluntary Financial Protection Benefits: Hospital Indemnity, Critical Illness, and Accident Insurance.
• Air Ambulance: Discounted rate for Life Flight.
• Retirement 401(K) Plan: Employees may contribute upon hire; employer matching of up to 5% begins the following January or June depending on Hire date after 1 year of employment.
• Mileage Reimbursement: $0.72 per mile, for eligible positions. (Subject to change based on IRS rates)
• Premium Pay: Bilingual (Spanish) pay premium (subject to proficiency verification through ALTA language services)
• Certifications: Certification-based premium pay, as applicable and approved.
• Tuition Assistance: Up to $5,250 annually after one (1) year of employment.
• Professional Development: Access to continuing education through platforms such as Relias Learning and CAPC.

Agency Requirements

• Mission, Vision, and Values: Demonstrate support and adherence to the agency’s Mission, Vision, and Values.
• Community Outreach: Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services.
• Policy Compliance: Maintain knowledge of and comply with agency policies, procedures, and practices.
• Confidentiality: Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.
• Transportation: Maintain reliable personal transportation. Maintain a valid driver’s license and vehicle insurance per state requirements.
• Health Requirements: Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.
• Screenings: Pass criminal background and drug screenings.
• Physical Demands: Meet the physical and environmental requirements of the position, with or without reasonable accommodation.(see attached physical requirements)
• Training and Orientation: Complete agency and departmental orientation and required training programs.
• Continuing Education: Complete ongoing education, policy reviews, and training be designated deadlines.
• Licensure and Certification: Maintain current licensure(s) and certifications(s) required for the role.
• Language Proficiency: Read, write, speak, and understand English fluently.
• Work Availability: Be available to work as assigned or scheduled.

Physical Requirements And Environmental Conditions

Please contact human resources at ***email_hidden*** for questions regarding the physical and environmental conditions.

Equal Opportunity Employer

Tri-Cities Chaplaincy is an equal opportunity employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, citizenship or immigration status, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Salary Description

$80,740.04/annually - $128,544.00/annually