Solutions Architect

Job Description

Solutions Delivery Architect

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This person will work closely with customers, sales, and our technical teams. They should be comfortable leading discovery conversations, asking the right questions, understanding a customer's current environment, and helping determine the best approach to solve the problem. They will also stay involved through delivery to make sure what we proposed is what we actually deliver.

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Responsibilities

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• Meet with customers to understand business goals, technical challenges, current environments, and desired outcomes.
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• Lead discovery sessions and translate customer needs into clear requirements, scope, deliverables, and success criteria.
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• Work with architects, engineers, developers, and other technical resources to develop solutions.
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• Recommend practical approaches using cloud, data, AI/automation, application development, infrastructure, ServiceNow, or other technologies depending on the customer's needs.
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• Develop high-level solution plans, resource requirements, estimates, and delivery approaches.
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• Partner with sales during customer meetings, proposals, presentations, RFPs, and new opportunity development.
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Technical Background

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Candidates should have 7+ years of technology experience, including meaningful experience in a hands-on technical or technical leadership role such as:

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• Solution or Cloud Architect
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• Software or Application Engineer
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• Data Engineer / Data Architect
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• DevOps / Platform Engineer
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• Infrastructure / Cloud Engineer
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• Technical Consultant
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• Engineering or Technical Delivery Lead
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