Consumer/Commercial Debt Collector

Consumer/Commercial Debt Collector

National Service Bureau (NSB) is looking for a Consumer/Commercial Debt Collector to join our growing team with offices in Bothell, WA and Sarasota, FL! NSB is a family owned, "People First" company focused on Accounts Receivable Management. We have grown for over the last 30 years to become a leading national agency. We are a growing team of people who are curious, competitive, and engaged in personal growth.

Core Values:

• Follow Through
• Be Engaged
• Think First
• Be Respectful
• Be Accountable

Consumer/Commercial Debt Collector Job Description:

• Experience with High Daily Call Volume
• Skilled and Experienced in Skip Tracing
• Manage a Desk of Accounts Autonomously and Effectively
• Experience in Asset Evaluation
• Maintain Professionalism in Difficult Situations
• Track Record of Meeting and Exceeding Goals

Consumer/Commercial Debt Collector Skills Required:

• Secure home office consisting of:
• Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
• Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
• Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns.
• Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
• Clear and professional backdrop
• 5+ years of Experience in the Credit and Collections Industry
• Above Average Computer Skills
• Ability to Prioritize
• Self-Motivated and Results Driven
• Skilled in Problem Solving and Negotiations
• Excellent Communication Skills
• Positive Attitude
• Strong Ability for Empathy
• Attention to Detail
• Natural Self-Starter
• Proven Experience in Time Management

NSB Culture & Environment:

• Diverse and Friendly Team
• Emphasis on Work/Life Balance
• Guaranteed no Nights/Weekends
• Positive Environment
• Performance-Based Incentives
• Advancement Opportunities

NSB is very proud of our team and the environment they are helping to foster here. We're excited for you to join us!