Facilities Custodian

Job Description

The Facilities Custodian keeps Carson Valley Veterinary Hospital clean, sanitary, and safe for patients, clients, and staff. This dedicated team member takes over the work previously handled by a contracted cleaning crew, and holds the hospital's cleanliness standard as part of our culture of care.


Position: Facilities Custodian


Location: Carson Valley Veterinary Hospital, Gardnerville, NV

Key responsibilities


The custodian cleans every patient, client, and staff area to a hospital-grade standard, on a daily rhythm with deeper weekly and monthly tasks.


Daily

• Sweep, vacuum, and mop all floors, including exam rooms, treatment, surgery, radiology, pharmacy, kennels, wards, and hallways.
• Clean and disinfect exam tables, counters, door handles, and other high-touch surfaces between and after appointments as directed.
• Clean, restock, and sanitize client and staff restrooms, including soap, paper products, and trash liners.
• Keep the lobby, reception area, and entryways tidy, with glass, doors, and seating wiped down.
• Clean and disinfect kennels, cat condos, and runs after patient discharge, following hospital protocols.
• Empty trash, recycling, and laundry bins, and move waste to designated collection areas.
• Clean the break room and staff kitchen, including sinks, counters, microwave, and refrigerator surfaces.
• Wash, dry, and fold clinic laundry (towels, blankets, and bedding) when needed.

Weekly

• Deep clean floors and baseboards in patient-care areas, and spot-clean walls and doors.
• Dust vents, shelves, and equipment exteriors that are safe for non-clinical staff to clean.
• Clean windows, mirrors, and interior glass.
• Sanitize and organize the janitorial closet, and log supply levels.

Monthly and as needed

• Strip and wax or seal floors on the schedule set by management.
• Clean outdoor entrances, patios, and parking-lot walkways.
• Respond promptly to accidents and spills, including vomit, urine, feces, and blood.
• Report maintenance issues, pest sightings, and damaged equipment to the manager on duty.

Infection control and safety


In a veterinary hospital, cleaning is part of patient care, so the janitor follows infection-control and safety protocols exactly as trained.

• Use the correct hospital-grade disinfectants at the correct dilution and contact time, and never mix chemicals.
• Wear required PPE (gloves, masks, eye protection, and shoe covers or boots) and change it between isolation and general areas.
• Follow isolation-ward protocols, including cleaning order and dedicated equipment, for animals with contagious disease.
• Handle biohazard, sharps-adjacent, and pharmaceutical waste only as trained, and report any sharps or spills to clinical staff rather than clearing them alone.
• Keep Safety Data Sheets accessible, label all secondary containers, and complete required OSHA hazard communication training.
• Use wet-floor signage, and store cleaning tools and chemicals in locked or designated areas away from animals and the public.
• Clean surgery and radiology only when the space is not in use and as trained, and stay out of controlled-substance storage entirely.
• Report injuries, bites, scratches, and chemical exposures to a manager immediately.

Qualifications


The right candidate is dependable, detail-oriented, and comfortable working around animals, with no formal degree required.


Required

• Ability to work independently and manage time across a full cleaning checklist.
• Ability to read and follow product labels, Safety Data Sheets, and written cleaning protocols.
• Comfort around dogs, cats, and other animals, including anxious or reactive patients.
• Reliable transportation and a consistent attendance record.
• Ability to pass a pre-employment background check and any NVA onboarding requirements.

Preferred

• One or more years of janitorial, housekeeping, or facilities experience, ideally in a medical, veterinary, or kennel setting.
• Familiarity with infection-control and biohazard practices.
• Basic English communication skills to coordinate with staff; bilingual skills are a plus.

Personal qualities

• Takes pride in the details and notices what others miss.
• Calm, respectful, and discreet around clients, patients, and confidential areas.
• Works well within a busy team and takes direction cheerfully.

Physical requirements and work environment


This is an active, on-your-feet role in a working animal hospital, so candidates should be comfortable with the physical demands and sensory realities below.

• Stand, walk, bend, kneel, and reach for most of a shift.
• Lift and carry up to 50 pounds (trash bags, laundry, supply cases), with proper technique and help for heavier items.
• Push and pull mop buckets, floor machines, and laundry carts.
• Work around animal odors, noise from barking, fur, dander, and bodily fluids.
• Work with cleaning chemicals and disinfectants, with PPE and ventilation provided.
• Occasional exposure to animals that may be frightened, fractious, or contagious; animal-handling is not part of this role, and staff will manage patients.
• Work indoors year-round, with some outdoor tasks in Northern Nevada weather.

Reasonable accommodations are available for qualified individuals with disabilities.

Schedule


Our hospital is open seven days a week. We are hiring for full-time or part-time evening hours, 7:00 PM to 11:00 PM, with weekend coverage included. Holidays as needed.

Compensation

• Base hourly rate of $18.00 - $22.00
• Eligible for periodic bonus
• Example of possible benefits that are to be included, if applicable
  • Medical, Vision, Dental insurance
  • 401(k)
  • Health Savings Account
  • Paid time off
  • Employee discounts
  • Paid Holidays

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.


Purpose : Give pets and the people who love them more quality years together


Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.


Values : Care Deeply, Do What's Right, One Team, Own It, Shape What's Next


One NVA: Bringing General Practice & Ethos Together


NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.


At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com


- We may also contact you via text message from an identified NVA representative for recruiting-related communication


- All job opportunities and applications are hosted on our official careers site: careers.nva.com


- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.