Private Client Supervisor

Overview Are you ready to lead, inspire, and make a real impact? At Arthur J. Gallagher, we’re looking for a dynamic Private Client Service Supervisor to lead a talented team of Private Client Account Managers and deliver exceptional service to our valued clients. This is your chance to step into a leadership role where you’ll shape the future of client service excellence while driving business success. As the Private Client Service Supervisor, you will lead a team of Client Service Managers and Client Service Associates, empowering them to achieve greatness while ensuring our clients receive the high-quality, tailored solutions Gallagher is known for. The ideal candidate will have prior experience working closely with high net worth and ultra high net worth clientele and has a deep understanding of the unique complexities of these risk profiles. How you\'ll make an impact Lead with Purpose: Oversee a Private Client Service team that delivers efficient, high-quality service to both internal and external clients. Drive Success: Support key sales initiatives, boost revenue retention, and enhance client satisfaction. Make an Impact: Improve client retention, achieve operating/margin targets, and elevate Gallagher’s value to clients and prospects. Foster Excellence: Create a culture of performance, innovation, and continuous improvement. Be a Mentor: Guide and develop your team through transparent feedback, continuous learning, and strong talent development. Collaborate & Share: Exchange ideas, resources, and best practices to advance team goals and deliver exceptional results. Adapt & Focus: Navigate competing priorities and pivot when needed to focus on what truly matters for clients and service teams. Leverage Technology: Use Gallagher’s cutting-edge tools to enhance productivity and service quality. Project Management: Juggle multiple priorities with ease, ensuring deadlines are met and goals are exceeded. Client Engagement: Occassionally manage a book of business (no more than 20% of your time) to stay connected to the client experience. About You Bachelor\'s degree with 5+ years client service and/or claims management experience - OR - High School degree/GED with 10+ years client service and/or claims management experience. 3+ years supervisory experience. Appropriate licensing as required. Preferred: Prior experience designing and implementing productivity and client service improvements Experience leading and managing teams (preferably within a matrix environment) within an operational service delivery or shared services environment Keen understanding of professional and industry standards/practices Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity For more information about eligibility requirements, Gallagher provides resources and guidance suitable for applicants in the U.S. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr Arthur J. Gallagher & Co. (AJG)