Office Administrative

Administrative Support

Rainbow Restoration of Westchester is a premier restoration, cleaning, and reconstruction firm located in Armonk NY, serving the greater New York metropolitan area. We specialize in comprehensive water damage restoration, mold remediation, fire and smoke damage recovery, as well as general contracting and luxury residential and commercial renovation services. As fully licensed contractors in Westchester County, New York City, Major Contractors for the States of Connecticut and New Jersey, we maintain the highest industry standards. Our IICRC-certified firm is trusted by leading insurance carriers, property management companies, and discerning high-net-worth private clients. We deliver white-glove, turnkey restoration and reconstruction services, managing every detail from emergency response and mitigation through final rebuild and finishing touches, ensuring a seamless and stress-free experience for our clients. As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, and project-based work to contribute to the day-to-day operations of Rainbow Restoration of Westchester. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Receive incoming calls in professional and courteous manner
• Assist with the scheduling of services
• Notify customers of service call status and follow up with customers after the work is completed
• Follow up with customers via email and calls for collections
• Clerical duty as required including customer and job data entry
• Perform other office duties as required

Job Requirements:

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware would be helpful, but not mandatory
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently

Benefits package varies by location

Compensation: $25.00 - $28.00 per hour