Patient Service Representative- Primary Care Internal Medicine Rockport

Patient Service Representative- Primary Care Internal Medicine Rockport Location: Rockport, ME Facility: Medical Group Practices Schedule: Full Time Shift: Day Job Category: Clerical/Administrative Support Req #: 98001 Date Posted: Oct 21, 2026 Clerical/Administrative Support Req #: 98001 Join our Primary Care Internal Medicine Team in Rockport, ME! We provide exceptional patient care and a supportive, team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out. The PSR/PSS plays a vital role in creating a welcoming, compassionate experience for every patient. In this position you’ll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others, thrive in a fast-paced team-oriented environment, and are passionate about exceptional customer service, we’d love to have you join us! Key Responsibilities: Greet patients, answer telephones, and schedule appointments with professionalism and empathy. Provide administrative and clerical support for the office. Maintain accuracy with records and documentation. Collaborate with team members to ensure smooth daily operations. We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience, PSR/PSS have an opportunity to continue their career growth, paving the way for a meaningful and lasting career in administrative support. Summary: This position consists of 36 hours per week, day shifts. The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or GED preferred. License/Certifications: N/A Experience: Previous office experience with medical office experience preferred. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills. Additional Information MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage. The pay range for this position is $19.87to $23.75 per hour. Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives. If you have questions about this role, please contact [emailprotected] Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected]. Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management. MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law. Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management. Join our Talent Network so we can keep you updated about upcoming events, system updates, and jobs that match what you're looking for #J-18808-Ljbffr MaineHealth