Business Development Representative

Join Arrow Service Team!

Build Relationships. Make a Difference. Grow Your Career.

Arrow Service Team is North Dakota's leader in disaster restoration. Since 1979, we've helped homeowners and businesses recover from fire, water, storm, and other property damage. As a family-owned company, we're committed to quality workmanship, exceptional customer service, and investing in our employees.

We're looking for a motivated, outgoing Business Development Representative to join our Marketing Team in Dickinson, ND. If you enjoy meeting new people, building lasting business relationships, and having the freedom to manage your own success, this could be the perfect opportunity for you!

In this role, you'll connect with local businesses, insurance adjusters, property managers, commercial accounts, and community partners to build relationships and position Arrow Service Team as their trusted restoration partner. You'll enjoy a variety of workdays, a combination of field and office work, and the opportunity to grow your career while helping people during challenging times.

What You'll Do:

• The role will be responsible for maintaining and growing relationships with our existing client base while identifying and developing new business opportunities across additional sectors, including property management, retail, restaurants, and large commercial organizations.
• Build relationships with business owners and key decision-makers to understand their needs, identify opportunities, and present Arrow Service Team's restoration services and solutions.
• Develop and implement strategic outreach initiatives to generate new leads, strengthen existing client relationships, and expand Arrow Service Team's presence across key markets
• Manage your schedule in alignment with goals established by your manager, including client presentations, after-hours networking events, and community engagement opportunities.
• Utilize CRM software to track contacts, leads, sales activities, and business development opportunities
• Represent Arrow Service Team at networking events, trade shows, and community activities.
• Stay informed about industry trends, competitors, and opportunities within the local market.
• Flexibility to work evenings and weekends as needed to attend community events, networking functions, client outings, and other business development activities.
• Complete comprehensive initial training and ongoing online training to ensure proficiency and consistent use of Arrow Service Team's CRM platform, DASH.

What We're Looking For:

• Experience in business-to-business sales, lead generation, business development, account management, or relationship-based sales preferred. Experience in the service industry is a plus.
• Outgoing, personable, and confident in building relationships with new clients and key decision-makers.
• Strong verbal and written communication, presentation, and negotiation skills.
• Self-motivated, goal-driven, and able to work independently while contributing to a collaborative team.
• Excellent organizational and time-management skills, with the ability to manage multiple accounts, prioritize responsibilities, and maintain consistent follow-up.
• Proficient in Microsoft Office and comfortable learning and utilizing CRM software and other business technology.
• Professional demeanor, positive attitude, and a genuine commitment to helping clients and building lasting business relationships.
• Associate degree in Marketing, Communications, or a related field preferred; alternatively, a high school diploma or equivalent with relevant sales, marketing, or business development experience.
• Valid driver's license required, with the ability to travel locally for client meetings, presentations, and networking events.

What We Offer:

• Base salary starting at $60,000 DOE
• 90-day performance review with potential wage adjustment.
• Paid time off and holiday pay.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Company-provided vehicle, cell phone, and computer.
• Career growth and advancement opportunities.
• A supportive, family-owned company with an established reputation and strong community relationships.

Schedule:

• Full-time, approximately 40-45 hours per week.
• Generally, Monday–Friday, 8:00 AM–5:00 PM, with flexibility for evening or weekend events.
• Regular local travel throughout the assigned territory, minimal overnight travel will be required.
• Combination of field visits, office work.

Arrow Service Team is an Equal Opportunity Employer and maintains a drug-free workplace.