Salesforce Implementation Manager

Salesforce Implementation Manager (Hybrid - Tyson's Corner, VA)

Full-Time | $110,000 – $140,000 + Performance Bonus

About the Opportunity

We are partnering with a private equity–backed, rapidly scaling residential services platform undergoing significant growth through active M&A. As the organization continues to expand nationwide, they are investing heavily in building a scalable, best-in-class technology infrastructure to support operations across a growing portfolio of locations.

They are seeking a Salesforce Implementation Manager to own and drive the end-to-end CRM strategy and deployment across existing and newly acquired business units.

This is a high-impact, build-from-scratch role with direct executive visibility, ideal for someone who thrives in a growth environment and enjoys building systems, processes, and adoption strategies from the ground up.

What You’ll Own

Implementation & Rollout

• Lead end-to-end Salesforce implementations across multiple business units, including configuration, data migration, user setup, and go-live execution
• Conduct discovery sessions with business and sales leadership to translate requirements into scalable Salesforce solutions
• Configure Sales Cloud aligned to core sales processes (lead management, pipeline tracking, reporting, quoting, and customer workflows)
• Manage full data migration from legacy CRM systems with a focus on accuracy and integrity
• Oversee integrations with ERP, field service, and other business-critical systems

Platform Administration & Optimization

• Serve as the internal Salesforce owner post-implementation (configuration, permissions, automation, system health)
• Build and maintain dashboards and reporting tied to key sales KPIs (pipeline, close rates, revenue tracking, etc.)
• Develop automation (flows, workflows, AI-assisted features) to improve productivity and reduce manual work
• Lead ongoing training, change management, and user adoption initiatives

Acquisition Integration

• Deploy a repeatable Salesforce rollout playbook across newly acquired entities
• Conduct pre-acquisition CRM assessments and integration planning
• Drive adoption and engagement within newly integrated teams, ensuring smooth transition and alignment

What You Bring

• 4+ years of hands-on experience with Salesforce implementation and administration (Sales Cloud required)
• Proven track record delivering multi-site or multi-entity CRM rollouts
• Strong expertise in Salesforce configuration, data migration, reporting, and automation
• Experience integrating Salesforce with ERP and/or field service platforms
• Salesforce Administrator certification required (additional certifications preferred)
• Strong stakeholder management and communication skills across technical and non-technical teams
• A change leadership mindset—ability to drive adoption, not just systems
• Willingness and ability to travel up to 50%

Nice to Have

• Experience in a PE-backed, high-growth, multi-site organization
• Background supporting M&A integrations or CRM standardization initiatives
• Familiarity with field service or home services operating models
• Experience in CRM strategy, sales operations, or revenue operations

What’s on Offer

• Competitive base salary: $110K – $140K
• Performance-based bonus tied to implementation and adoption milestones
• Fully remote flexibility with meaningful business travel
• High-visibility role with opportunity to make a direct impact on company growth and scalability
• The chance to build and shape CRM strategy within a fast-moving, acquisition-driven organization