Reservationist - Miami FL

Reservationist - Miami FL

Key Transportation is seeking a Reservationist to join our team, with transportation experience. Our Reservationists are required to have a strong knowledge of general office duties such as answering multi-line phone, data entry, excellent customer service with customers via phone/email/etc.

Key Transportation is a subsidiary of Dolphin Transportation Specialists. We are the largest independently owned, operated, and maintained fleet of luxury and commercial vehicles in the Southeast Florida region which also includes Sarasota, Marco Island and Naples areas. Key is the preferred & contracted transportation company for the finest luxury resorts in the area. With a full fleet of luxury sedans, SUV's, executive vans, mini and motor coaches. Our commitment to quality and coordination abilities has made us experts in transportation service.

Our ideal candidate will have the following strengths:

• Reservations/Customer Service experience in the transportation business
• Knowledge of the area (Miami Dade, Broward and Palm Beach)
• Ability to multi-task and prioritize duties
• Excellent communication, analytical and problem-solving skills
• High energy level and commitment to assigned tasks

Requirements:

• Must speak and write fluent English, Spanish is a plus
• Solid computer skills including Word, Excel and Outlook and ability to master new programs quickly
• Customer Service oriented with experience handling customer complaints and problems
• Must be open to work a flexible shift and any day of the week, as Key is open 24/7, 365 days/ year.

Responsibilities:

• Answer incoming calls
• Take and enter reservations into the computer system
• Maintain a close working relationship with the dispatch, sales and maintenance departments

Benefits:

• Paid time off
• Health Ins.
• 401k
• Job Type: Full-time
• Compensation competitive and based on experience/qualifications