Relationship Manager

Join Our Team

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.

Benefits offered by American AgCredit:

• Commitment to agriculture and the communities we serve
• Family friendly work environment
• Investment in employee development
• Medical, Dental and Vision coverage
• Outstanding 401k automatic 3% employer contribution, plus match up to 6%
• Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
• Competitive Incentive Compensation Plan
• Disability & Life Insurance
• Employee mental, physical, and financial wellness programs
• The position is bonus eligible based on association and personal performance

Position will be posted until filled.

Basic Function:

This position is generally responsible for managing the account relationship of a portfolio consisting of complex, large market and atypical commercial and/or real estate loans and may specialized in designated industry segments; approving/denying loan applications, servicing loan portfolio; developing and marketing new business, is active in community relations' activities; and formulating and implementing plans for handling loan-related assets, collections and foreclosures when needed.

Essential Duties:

• Develop new business by conducting marketing calls, providing expertise and involvement in community and designated industry functions, and providing timely service to customers.
• Manage the day-to-day customer relationship of complex, highly visible accounts. Regularly meet with customers to keep abreast of information concerning their businesses, needs, strategic direction, and earnings to determine business opportunities. Assist other RM's by providing leadership and guidance in their relationships with customer and marketing techniques.
• Establish overall profitability targets for the portfolio in conjunction with Association profitability targets.
• Establish and manage credit quality targets for the portfolio. Develop and achieve credit quality goals including appropriate intervention measures to maintain the quality of the account.
• Recommend approval or approve the extension of credit to certain accounts within delegated authority.
• Conduct negotiations with sensitive, large, complex, or non-typical loans. Monitor and follow up on problem loans and recommend appropriate action.
• Analyze current outstanding loans to ensure complete conformity with terms and to maintain awareness of developing trends. Establish account servicing plans and analyze results.
• Provide functional guidance to Loan Officers and Credit Analysts on policies, procedures, and other credit matters.
• Communicate and promote the availability of other financially related services.
• Perform other functions assigned.

Levels of Supervision Exercised and Received:

Senior Relationship Manager may provide guidance and training to Associate RM's; makes independent decisions; works under administrative direction of the Regional Banking Manager.

Typical Education and Experience:

• BA/BS degree with emphasis on agriculture, business administration, or equivalent.
• At least 5 years progressively of responsible banking or related agricultural lending experience, including at least three years in supervisory and/or management position.
• Must reside (now or in the near future) in Hawaii with the ability to commute to the office to meet the hybrid requirement needs.
• Demonstrated credit and analytical skills. Working knowledge of agricultural lending principles and practices, and association and Farm Credit System operating policies and procedures.
• Knowledge of FCA regulations, Association and District policies and procedures.
• Demonstrated proficiency in organizing and prioritizing work to meet deadlines.
• Exceptional written and verbal communication skills.
• Exceptional persuasive and interpersonal skills. Demonstrated proficiency in leading and motivating others.
• Proficient in use of PC, including word-processing, e-mail and electronic spreadsheet software.

Essential Job Requirements:

Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Occasional travel required.

Full-time remote: These roles and job functions can be done remotely, while maintaining our strong commitment to customer service and our business goals. Employees are welcome to come to an office to work if needed, and some travel for team meetings will be required.

Pay Range: Minimum $89,848.42 - Max $156,560.87 Annual

• Reflected is the national base pay range and title offered for this job at the current level.
• Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location.
• Salary offered, within the applicable range, is one component of the total rewards package offered to candidates.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above. If you need assistance or an accommodation due to a disability, you may contact us at View email address on click.appcast.io.