Epic Analyst

Position Description

Implements, upgrades, and supports assigned application module(s). Troubleshoots and resolves reported system and application problems in the test and production environment. Documents and describes processes and procedures relating to current and future systems environments.

Major/Essential Functions

• Configure, implement, test, maintain, and support assigned Epic application modules and related system integrations.
• Analyze user requirements, workflows, and business processes to develop effective system solutions and optimization opportunities.
• Troubleshoot, diagnose, and resolve application, system, and interface issues in test and production environments.
• Collaborate with clinical, operational, and technical stakeholders to gather requirements, recommend solutions, and support system enhancements.
• Participate in all phases of the software development lifecycle (SDLC), including requirements gathering, design, testing, implementation, and ongoing support.
• Develop and maintain system documentation, workflows, procedures, training materials, and change-management records.
• Perform system testing, validation, and quality assurance activities to ensure application functionality, reliability, and compliance with organizational standards.
• Manage assigned projects, tasks, and support tickets while meeting established deadlines and service-level expectations.
• Monitor system performance and proactively identify opportunities for process improvement, workflow optimization, and increased user satisfaction.
• Maintain Epic certifications and stay current with application updates, enhancements, and industry best practices.
• Work independently and collaboratively within cross-functional teams to achieve project objectives and operational goals.
• Provide on-call, after-hours, and weekend support as required for system upgrades, implementations, and issue resolution.
• Travel to various organizational locations as needed to support users, projects, training, and system implementations may be required.
• Perform additional duties and participate in special projects as assigned.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

• Must have and maintain an active Epic Certification in assigned modules.
• Bachelor's degree and one year of experience or a combination of education and experience to equal (5) years of relevant experience.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at

Introduction

Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members
• Paid Time Off - Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.