Business Office Manager
Northwest Nursing and Rehab Center
Job Description
Job Description
Northwest Healthcare Center is setting a new standard for Skilled Rehab & Resident Wellness — and we're looking for a highly organized, detail-oriented Business Office Manager to help lead the way. In this role, you'll oversee the day-to-day operations of our business office, keep administrative processes running smoothly, and serve as a key support partner to our clinical team.
What You'll Do
Financial Management — Oversee accounts payable, accounts receivable, and payroll, ensuring accuracy and timeliness across all financial operations
Administrative Support — Provide scheduling, data entry, and correspondence support to the clinical team
Staff Supervision — Direct and support administrative staff, including training and performance evaluations
Process Improvement — Identify opportunities to increase efficiency and productivity across office operations
What We Offer
A dynamic, supportive work environment
Opportunities for professional growth and advancement
Competitive compensation
Comprehensive benefits package
The chance to be part of a team genuinely dedicated to resident care and wellness
Experience & Requirements
Prior experience as a Business Office Manager in skilled nursing/long-term care
High school diploma required; Associate's or Bachelor's degree preferred
Strong organizational, communication, and multitasking skills — you thrive under pressure
Hands-on experience managing Resident Funds (RFMS), including quarterly statement preparation
Solid background in collections and reducing aging AR/bad debt
Working knowledge of LTC Medicaid applications, including LOC determinations, DHMH 257s, and redeterminations
Experience with triple-check billing processes
Understanding of Medicaid spend-down, resource assessments, and Patient Pay/PETI calculations
Familiarity with Medicare Part A/B billing cycles and managed care/insurance verification
Experience coordinating with families, POAs, and guardians on financial and eligibility matters
Working knowledge of PointClickCare (PCC) or similar EHR/billing systems
Understanding of the Medicaid appeals process and Fair Hearing procedures a plus
Knowledge of census reconciliation and UB-04 billing preferred
Ready for your next challenge? Apply today and help us deliver exceptional care to the residents and families who depend on us.
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