Medical Receptionist/Front Desk Coordinator

Job Description

Job Description

We are seeking a Medical Receptionist / Front Desk Coordinator to support patient experience and front desk operations in a private medical practice setting.

Anderson Longevity Clinic – Sarasota is a patient-focused, cash-pay longevity clinic dedicated to helping individuals optimize their health, vitality, and confidence through personalized, evidence-based care. Our clinic specializes in hormone replacement therapy, medical weight management and weight loss, peptide therapies, advanced laboratory testing, and anti-aging medicine, all delivered in a calm, supportive environment.

As the front desk and receptionist team, you play a key role in creating a welcoming first impression, supporting a smooth patient experience, and helping our patients feel informed, respected, and cared for from their very first interaction.

This role is ideal for someone with experience in healthcare administration, patient scheduling, or medical office support who enjoys organization, communication, and delivering a calm, professional patient experience.

What You’ll Do

• Serve as the first point of contact for patients in a medical office setting
• Manage appointment scheduling, confirmations, and calendar coordination
• Support front desk operations and daily clinic flow
• Answer phones, texts, and emails using professional healthcare communication standards
• Assist with patient intake and administrative documentation
• Maintain organized systems within an electronic medical records (EMR/EHR) environment
• No insurance billing, verification, or prior authorizations required

What We’re Looking For

• Experience as a medical receptionist, front desk coordinator, or patient services representative
• Confident communicator (phone + in person)
• Organized, detail-oriented, and calm under pressure
• Naturally warm but professional
• Comfortable discussing premium services (without “selling”)
• Takes ownership and accountability
• Understands that kept appointments = patient care + business health

Medical front desk experience is a plus — mindset matters more.