IT Field Technician III

Responsibilities Serve as the primary liaison for all information technology matters related to the successful functioning of operation technology (Production IT) Support all hardware and software needs, identifying and managing technical details necessary to successfully execute various incident response and production operations Proactively identify technical solutions to maintain the efficient functioning of the Company’s operations Monitor critical network elements to keep the network and systems functioning in a stable operating mode Support the control environment and ensure quick service restoration of problems using fault management procedures Document processes, procedures, and resolution information Requirements Bachelor’s degree Knowledge acquired through 3 to 5 years work experience Strong knowledge of Microsoft productivity tools (Word, Excel, PowerPoint and Teams) Prior experience setting up, installing, cabling, and maintaining personal productivity, manufacturing IT and local area networking equipment Valid driver’s license required Hard Skills Incident Response Network Monitoring Hardware Installation Cabling Technical Documentation Certifications & Qualifications Bachelor's Degree Valid Driver's License #J-18808-Ljbffr Jobtailor