Residential HVAC & Plumbing Dispatcher

Job Description

Job Description

Rosenberg Indoor Comfort in San Antonio, TX is looking to hire a full-time Residential HVAC & Plumbing Dispatcher to dispatch our technicians to heating and cooling jobs. Are you a customer service rock star? Do you want a position where your skills are truly valued ? Would you like to work for a company that has a relaxed and supportive culture ? If so, please read on!

This dispatching position earns a competitive wage starting at $22 per hour , depending on experience. We provide terrific benefits and perks , including great hours, medical, dental, vision, short- and long-term disability, a 401(k) with up to 3% match, 7 paid holidays, 40 hours of PTO after 1 year, and 80 hours of PTO after 2 years . If this sounds like the right opportunity for you to further your career with our heating and cooling company, apply for this dispatch position today!

ABOUT ROSENBERG INDOOR COMFORT

Founded in 2003, we are dedicated to providing high-quality residential and commercial HVAC services in and around the San Antonio, TX area. Our family's philosophy has always been to provide honest and quality work for all of our clients. We never take shortcuts. We are our client's HVAC specialists and we do it right the first time!

Our family of happy employees is passionate about working hard to provide the best customer service experience possible. We appreciate and acknowledge their hard work. Our employees are our #1 asset and our customers are #2 which comes full circle in employees who care. Our employees tend to stay with us for a long time. So, if you need a reliable place to work , we are just that. We are proud to offer nice promotions, great benefits, ongoing training and education, room for growth, and an organized but fun and relaxed environment to work in.

A DAY IN THE LIFE OF A RESIDENTIAL HVAC DISPATCHER

In this dispatching position, you are crucial to the success of our company. Each day, you arrive at work ready to provide excellent customer service to our clients. You promptly answer their calls and thoroughly discuss any issues they are experiencing. Always organized and efficient, you schedule the appropriate services and dispatch our technicians based on their availability and skill level. A team player, you keep the lines of communication flowing between our customers and service team.

Our techs can always count on you to get them where they need to go on time. If there are delays, you keep the client updated. Additionally, you contact our customers when necessary and make sure they are completely satisfied with their services. You get great satisfaction in knowing you keep our heating and cooling company running smoothly, and you love helping our clients get the help they need fast !

QUALIFICATIONS FOR A RESIDENTIAL HVAC & PLUMBING DISPATCHER

• Customer service experience
• Strong organizational skills
• Service Titan experience is a plus
  

Can you effectively manage a variety of tasks? Are you a team player? Do you have excellent communication skills? Are you service-oriented? Do you thrive in a fast-paced work environment? Are you organized and efficient? If yes, you might just be perfect for this dispatching position!

WORK SCHEDULE FOR A RESIDENTIAL HVAC DISPATCHER

This dispatching position typically works Monday through Friday from 7:30 AM to 5:00 PM .

ARE YOU READY TO JOIN OUR HEATING AND COOLING TEAM?

If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!

Location: 78230