General Manager

Job TitleGeneral Manager, BugMDLocationOnsite in Santa Ana, CATypeFull TimeReports ToPresident of eJam and the Board of DirectorsAbout UseJam is a consumer products company that has built, scaled, and exited multiple brands. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between.We're not a startup hoping something works. We're a team that has done it repeatedly: taken products from zero to eight figures, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small teams with real ownership and accountability.This is the place where you'll see the entire machine, sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail, all under one roof. If you want to be a part of building and shipping consumer products at scale, there is no better place than this.The RoleBugMD is one of eJam's flagship brands, offering clean label pest control solutions that consumers love and that is ready for its next chapter of growth. The General Manager is the senior executive who leads BugMD, owning the brand P&L and steering strategy and execution across every channel we sell in: DTC, Marketplaces, and Retail.You'll own the full picture: strategy, revenue, margin, operations, supply chain, and the team. You'll manage the operational, financial, and cultural infrastructure required to scale the brand from $85M to north of $200M over the next five years, with a strong focus on Retail expansion.You'll know where to push for growth, where to protect margin, and how to build a business that an acquirer will be excited to own.What You'll Do• Own the BugMD P&L end to end, with accountability for revenue, margin, EBITDA, cash flow, and growth.• Build and execute the strategic plan to scale the brand north of $200M while protecting margin integrity, and lead annual and quarterly planning across Growth, Retail Sales, Operations, Marketplace, and Finance• Drive strategy and performance across every channel, including DTC, Marketplace, and Retail. Partner with the Retail Sales Lead to grow retail velocity and execute major customer timelines, and with the Head of Growth on CAC and MER strategy, retention, the influencer ecosystem, and channel diversification• Develop a high-performance executive team across Brand, Retail Sales, and Growth and install the daily rhythms that create clarity, accountability, and measurable outcomes• Foster a results driven, low ego, high ownership culture.• Serve as the primary executive interface for investors, the Board, and future strategic buyers, supporting growth equity partners with transparent reporting, capital planning, and strategic initiatives• Build a business with strong acquirer appeal: category growth, household penetration, defensible distribution, repeat purchase rate, and velocity