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Senior Business Analyst

Zencon Group

Location: Remote, but preferred to be in Austin, TX
Position Type: Contract

Must Have Skills:
  • 8+ years of experience eliciting requirements through customer interviews and documenting clear system requirements.
  • 8+ years of experience working across software development life cycles (SDLCs).
  • 8+ years of experience in business process re-engineering and software process flow improvement.
  • 8+ years of experience developing user stories and use cases aligned with business analysis best practices.
  • 8+ years of experience designing mockups and wireframes aligned with UX best practices.
  • 8+ years of demonstrated communication and facilitation skills.
  • 8+ years of demonstrated writing and organizational skills.
  • 4+ years of documented experience using Atlassian Jira for issue tracking.
Desired Skills:
  • 4+ years of documented experience working for or closely with TEA, a federal/state/local education agency, or an education vendor.
  • 3+ years of documented experience using Modern Requirements for requirements management.
  • 2+ years of experience supporting complaint and case management workflows, including intake, investigation, and resolution.
  • 2+ years of experience with educator certification processes, federal/state grant programs, or state funding programs.
Job Responsibilities:
  • Perform senior-level business analysis for multiple projects involving major system enhancements or rewrites that support improved outcomes for Texas students.
  • Serve as the liaison between program stakeholders, customers, and software development teams throughout the SDLC.
  • Elicit requirements through JAD sessions, workshops, interviews, document reviews, surveys, site visits, storyboards, use cases, scenarios, and workflow analysis.
  • Analyze user needs, business processes, operational challenges, and system capabilities to identify opportunities for automation and improvement.
  • Develop clear business and functional requirements, use cases, user stories, and software requirements specifications using standard templates.
  • Create process flows, context diagrams, UML diagrams, wireframes, and mockups to communicate requirements.
  • Establish and maintain requirements baselines, specifications, traceability, and status tracking.
  • Manage deadlines, follow change control procedures, and coordinate user acceptance testing (UAT).
  • Verify that delivered solutions meet requirements and manage requirements for post-implementation enhancements.
  • Apply initiative and independent judgment to coordinate business analysis activities across the project lifecycle.
Vacancy posted 5 days ago
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