Office Manager

Job DescriptionJob DescriptionJob Title: Insurance Agency Office Manager – Sales & OperationsLocation: New Smyrna Beach, Florida Work Arrangement: 100% In-Office Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m. Position Type: Full-Time, W-2 Base Pay + Commission Estimated Total Compensation: $55,000–$108,000+ annually, based on individual production Position Overview We are seeking an experienced, organized, and sales-driven Insurance Agency Office Manager to help lead the daily operations and continued growth of our Allstate agency.This is a 100% in-office position. The Office Manager must work from our New Smyrna Beach office Monday through Friday from 9:00 a.m. to 6:00 p.m. This is not a remote or hybrid position.The Office Manager will supervise and support both in-office and remote team members. Because part of the team works remotely, the manager must be comfortable remaining on camera during designated working and coaching periods to provide real-time leadership, communication, training, and accountability.This is a hands-on leadership and sales position, not a strictly administrative role. The Office Manager will motivate the sales team, oversee office operations, maintain performance standards, resolve customer concerns, and personally contribute to the agency’s sales goals.Key ResponsibilitiesManage the agency’s daily office operations and workflowReport to and work from the New Smyrna Beach office Monday through FridayLead, coach, and support in-office and remote sales professionalsRemain available on camera during designated working, training, and coaching periodsMaintain consistent communication and accountability across the remote teamMonitor individual and agency production resultsHold team members accountable for activity, sales, and service expectationsActively quote, sell, and issue new insurance policiesMaintain a minimum personal production goal of $30,000 in Allstate new-business premium per monthPromote bundled households and appropriate cross-selling opportunitiesOversee assigned iVantage new-business and renewal transactionsEnsure applications and policy transactions are complete, accurate, and properly documentedAssist with customer escalations and policy-service mattersSupport customer retention and renewal activitiesHelp ensure compliance with applicable carrier, comp, and regulatory requirementsParticipate in recruiting, onboarding, training, and performance managementWork directly with the agency owner to execute the agency’s growth strategyAdditional earning opportunities for eligible iVantage business QualificationsPrevious insurance-agency, sales-management, or office-management experience preferredAllstate agency experience strongly preferredDemonstrated sales, leadership, and customer-service abilityAbility to coach employees and manage performance expectationsComfortable supervising remote employees through video, telephone, and digital communication platformsStrong attention to detail and organizational skillsComfortable working with production reports, goals, and performance metricsStrong written and verbal communication skillsProficiency with computers, agency systems, and customer-management platformsMust possess and maintain all licenses and appointments required to perform assigned dutiesMust be authorized to work in the United StatesMust be available to work in the agency’s New Smyrna Beach office Monday through Friday from 9:00 a.m. to 6:00 p.m.What We Offerbase payUncapped performance-based commissionEstimated total annual compensation of $55,000–$108,000+Training and ongoing professional developmentClear performance expectations and advancement opportunitiesThe opportunity to help build and lead a growing insurance agencyA structured, accountable, and team-oriented work environment License required: Florida 2-20 License: General Lines Agent License\nCompany DescriptionDon D Dieu is a growing Allstate insurance agency serving individuals and families throughout Florida. We are building a modern, performance-focused agency centered on professional development, clear accountability, and exceptional customer service.Our team helps customers understand their coverage, protect what matters most, and identify appropriate insurance solutions. We provide employees with structured training, clear performance expectations and uncapped earning opportunities tied to measurable results.We value integrity, teamwork, personal responsibility and continuous improvement. Our goal is to create a professional environment where motivated employees can develop their insurance careers, increase their earning potential, and contribute to the agency's long-term growth.Company DescriptionDon D Dieu is a growing Allstate insurance agency serving individuals and families throughout Florida. We are building a modern, performance-focused agency centered on professional development, clear accountability, and exceptional customer service.\n\nOur team helps customers understand their coverage, protect what matters most, and identify appropriate insurance solutions. We provide employees with structured training, clear performance expectations and uncapped earning opportunities tied to measurable results.\n\nWe value integrity, teamwork, personal responsibility and continuous improvement. Our goal is to create a professional environment where motivated employees can develop their insurance careers, increase their earning potential, and contribute to the agency's long-term growth.