Business Analyst 3

Salary

$67,736.00 - $102,905.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-49599-01053

Department

Liquor Control Board

Division

LC Business Proc Div

Opening Date

05/14/2026

Closing Date

5/27/2026 11:59 PM Eastern

Job Code

01053

Position Number

00072068

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST08

Bureau / Division Code

00268862

Bureau / Division

Bureau of Enterprise Applications Solutions - Business Process Division

Worksite Address

Northwest Office Building

Worksite Address

910 Capital Street

City

Harrisburg, Pennsylvania

Zip Code

17124

Contact Name

Jennifer Mills

Contact Phone

View phone number on click.appcast.io

Contact Email

View email address on click.appcast.io

THE POSITION

Are you an Information Technology (IT) professional with strong analytical skills looking for a new career opportunity? The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a Business Analyst 3 in the Bureau of Enterprise Applications Solutions, Business Process Division. In this role you will be responsible for providing technical and functional support in the development and maintenance of the PLCB's Oracle Retail and Finance ERP systems. Specifically, Oracle CFIN, Non-Merchandise Procurement, Accounts Payable, and Oracle MFCS. If you have knowledge of financial systems, general ledger accounts, financial postings, as well as Technical Documentation and Project Management Skills apply with us today!

DESCRIPTION OF WORK

This position is the lead business analyst for non-merchandise procurement and financial activities within the Pennsylvania Liquor Control Board's (PLCB) Oracle Cloud Financials (CFIN) and Merchandising Foundation Cloud Service (MFCS) and is responsible for 2nd level help desk support for users determining whether the issue or problem is technical, or business related. This role will serve as the liaison between stakeholder groups, the Business Operations Division Finance Team, and the applications development team, focusing on process improvement, support, and enhancements for Oracle Enterprise Business Suite and Merchandising Suite. Additional duties may include:

• Leading and developing general and detailed system design activities and business requirements
• Coordinating Security roles and specifications within the application to be used when creating the various roles and groups, allowing the various program areas the ability to access data and view reports specific only to their area
• Developing work plans and identifying and tracking action items, critical issues and risks, as well as enforcing project deadlines and schedules

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60 minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 4 days per week. You will be required to report in-office to the Northwest Office Building in Harrisburg one day per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Business Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six years of business process analysis experience; or
• Two years of business process analysis experience and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.