Property Manager

Position Summary

CCI is a not-for-profit development and management company that assists low- and moderate-income families and seniors to secure suitable housing across Upstate New York. The Property Manager coordinates the daily operations with staff and residents including work orders and re-certifications; works with the supervisor and staff to assess and address the facility’s needs; and coordinates the maintenance of the property with the maintenance staff.

Essential Duties and Responsibilities

The Property Manager must demonstrate experience in effective property management for affordable programs. The Property Manager is responsible for the property’s overall performance, including financial results, legal and compliance adherence, and resident satisfaction. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Collect 100% of the rent every month. Manage delinquencies as necessary.
• Maintain and increase occupancy.
• Maintain and process application waiting lists.
• Resident selection and certification to ensure all required paperwork, financial and program eligibility is completed accurately and timely.
• Pass REAC and MOR inspections, as well as maintaining required housing and company qualify standards.
• Conducts initial lease process with certification and annual recertification for affordable housing compliance (HUD and Tax Credit).
• Ensures all affordable housing regulations (HUD, Section 8 and Tax Credit) are adhered to at all times.
• Handle tenant complaints and emergencies promptly.
• Provide excellent customer service.
• Ensure work orders are created and processed promptly.
• Conduct annual unit inspections and inspections on an as needed basis.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• May fill in for other staff when that person is out of work for an extended absence.
• Complies with anti-discrimination laws regarding housing, renting and advertising.

Requirements

• High school diploma or general education degree (GED); associate or bachelor’s degree preferred.
• Three-five years of related experience and/or training in the property management field.
• Excellent time management and communication skills are necessary.
• Must have a valid Class D driver’s license.
• Excellent time management and communication skills are necessary.

Supervisory Skills

• The Property Manager does not have any direct supervisory duties but is responsible for managing a property.

Problem Solving/Decision Making

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence, understand work orders and fill out completed spreadsheets. Ability to interpret sketch plans and As-Built Plans.
• Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees of the organization.
• Ability to speak Spanish is highly preferred but not required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute areas and volumes necessary for project budgeting.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in flexible situations that may call for various solutions.
• The ability to delegate tasks to specialized vendors if required and deliver quality workmanship in an efficient timeframe.

Computer/Technical Skills

• Basic personal computer skills that include the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry
• Employees should be trained in the use of a tablet or similar device for daily tasks and work orders at scattered sites while working out of a service vehicle.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds.
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes, or airborne particles, and outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.