Inside Sales Account Manager

Pay: $16.00–$20.00 per hour + monthly sales performance bonus Job Type: Full-time About the Position Local Legend is growing, and we are looking for a motivated, professional, and customer-focused Inside Sales Account Manager to join our team. This position is ideal for someone who enjoys working with people, is comfortable managing multiple priorities at once, and is motivated by building relationships and reaching sales goals. Candidates with experience in restaurants, hospitality, bartending, serving, retail, customer service, or other fast-paced service industries may be especially successful in this role. Those positions often require many of the same skills we value: strong communication, organization, problem-solving, professionalism, and the ability to provide excellent service even when situations become challenging. No apparel or promotional-product experience is required for the right candidate. We are looking for someone who is willing to learn our products, pricing, policies, and processes and who takes ownership of their customers and their work. What You'll Do As an Inside Sales Account Manager, you will manage customer relationships from the initial conversation through the ordering process while helping grow your own book of business. Responsibilities include: Develop and maintain strong relationships with new and existing customers Manage and grow an assigned book of business Assist customers with apparel, promotional products, signage, printing, embroidery, and other product options offered by Local Legend Learn how to accurately price and quote a wide variety of products and services Communicate with customers by phone, email, and in person Follow up on quotes, leads, current orders, and previous customers Identify opportunities to increase sales with existing customers Work toward individual monthly sales goals Use slower periods as an opportunity to actively grow your book of business and develop new customer relationships Participate in occasional outbound prospecting, including cold calls, follow-up calls, and in-person sales outreach to local businesses and potential customers Research and identify potential new customers and sales opportunities Help customers turn their ideas into finished products by communicating project needs to our design and production teams Accurately enter and maintain customer and order information Follow company pricing guidelines, sales procedures, and department policies Manage multiple customer projects and deadlines at the same time Communicate clearly with design, production, inventory, and other departments regarding customer expectations and order requirements Resolve customer concerns professionally and help find appropriate solutions Maintain a professional appearance and demeanor in our customer-facing environment What We're Looking For The right person for this position is: Professional, friendly, and confident when speaking with customers Motivated by goals and personal performance Comfortable building relationships and asking for the sale Willing to proactively pursue new business rather than relying solely on incoming customers Comfortable making occasional cold calls and introducing Local Legend to potential customers in person Highly organized and capable of managing several projects at once Detail-oriented when working with pricing, quantities, products, and order information Able to learn and consistently follow multiple policies and procedures Comfortable working with numbers and learning different pricing structures Strong in both written and verbal communication Dependable and able to follow through without constant supervision Able to handle customer concerns calmly and professionally Willing to learn new products, systems, and sales techniques Comfortable making follow-up and outbound sales calls Interested in developing long-term customer relationships rather than simply processing transactions Experience Previous experience in sales, account management, customer service, hospitality, restaurants, retail, or another customer-facing environment is preferred but not required. We are willing to train the right person who demonstrates strong communication skills, professionalism, organization, initiative, and the desire to grow in a sales position. Compensation $16.00–$20.00 per hour based on experience and qualifications. This position also offers the opportunity to earn monthly performance bonuses based on sales goals. If you are driven, organized, enjoy working with people, and want the opportunity to build customer relationships while growing your income through sales performance, we encourage you to apply. #J-18808-Ljbffr