Chief Financial Officer
Delta Dental of New Mexico
Chief Financial Officer
The Chief Financial Officer (CFO) plans and leads the organization's financial operations, reporting, and governance to ensure financial health and support high-level strategic planning. This executive role is responsible for developing and driving the financial strategy, including capital allocation, funding initiatives, and resource management to support organizational goals. The CFO collaborates with senior leaders to ensure financial controls, policies, and priorities are integrated across business operations. The role also oversees budgeting and forecasting to ensure alignment with the organization's mission and long-term sustainability.
The CFO reports directly to the Chief Executive Officer (CEO) and plays a critical role in sustaining financial strength, ensuring compliance with statutory and regulatory standards, and advancing the mission of DDNM.
PRIMARY JOB RESPONSIBILITIES: The following are upheld by the Chief Financial Officer :
- Articulate and Communicate Company Vision and Values - Role model and live the company values and behaviors. Know the company mission and objectives and continually communicate and reinforce these to fellow Team Members. Inspire and motivate others toward achieving the mission and living the core values.
- Assure Communication & Clarity of Direction - Set standards for performance and quality. Empower others to act and hold people accountable to outcomes. Demonstrate effective communication strategies (appropriate method, channel, time, frequency). Communicate industry developments and best practices across the Company and analyze the impact of external developments.
- Assure Accountability & Necessary Resources - Assist managers and leaders in designing and implementing business structures, processes, and procedures that focus on performance and accountability.
- Team Member Development and Performance Management - Develop and evaluate department staff, driving individual and team accountability for achievement of goals and objectives.
- Be a Catalyst to Process Improvement - Monitor department performance and develop corrective action plans in collaboration with department owners. Design and implement business structures and procedures that focus on performance and accountability.
- Successful Implementation of Strategic Initiatives - Proactively participate in the development and implementation of company strategic business objectives. Translate strategic objectives into actionable departmental objectives and communicate priorities, measures, and targeted outcomes.
- Action Orientation and Conceptual Thinking - Lead organizational performance improvement initiatives. Drive departmental innovation and optimize opportunities to achieve success while taking risks consistent with defined risk tolerances. Align activities to achieve strategic business objectives and effective Enterprise Risk Management. Meet fiscal and budgetary objectives and identify strategies to meet current and future needs of customers and stakeholders.
- Develop, Leverage & Maintain Industry & Service Relationships - Create, develop, and maintain strong and positive relationships with current and prospective customers and other external contacts and stakeholders while providing excellent service overall.
- Management & Oversight of Affiliation Services - Assure efficient, timely, and quality services provided through affiliation agreements with Renaissance Health Service Corporation and its affiliates to deliver "best in class" service to stakeholders.
- Effective Project Management - Evaluate, prioritize, and assign projects to staff, including cross-departmental projects, balancing workload while developing employee strengths and addressing deficiencies.
- Effective Policies and Procedures - Develop, recommend, and enforce policies, procedures, guidelines, and standards of operations.
- Government Programs - Support evaluation, strategic direction, processes, and implementation of potential government programs (e.g., Medicaid, Medicare).
- Capacity for Storytelling - Develop storytelling capacity across the organization and synthesize findings in a way that leads to specific action.
- Financial Strategy and Leadership - Define and execute financial strategies aligned with corporate goals and risk appetite. Provide strategic guidance to the CEO and Board on financial performance and capital allocation. Ensure adequate reserves, liquidity, and surplus to meet obligations and support growth.
- Financial Planning and Analysis (FP&A) - Lead annual budgeting, forecasting, and multi-year financial planning. Analyze performance metrics and support strategic initiatives through financial modeling.
- Accounting and Reporting - Oversee accurate and timely financial statements in accordance with GAAP and SAP. Ensure compliance with OSI reporting and internal accounting controls.
- Investment and Capital Management - Develop and manage the Investment Policy Statement (IPS). Direct investment portfolio management and capital adequacy planning. Negotiate and lead funding opportunities through debt, equity, and other instruments.
- Risk and Compliance Oversight - Partner with ERM and Compliance to assess financial exposure and mitigate risks. Ensure adherence to solvency regulations and rating agency standards.
- Operational Efficiency and Technology - Oversee financial systems and automation to enhance reporting and decision-making. Research and adopt emerging technologies and best practices to improve efficiency.
- Cross-Functional Collaboration - Collaborate with underwriting, actuarial, legal, compliance, and operations leaders. Ensure financial policies and priorities are integrated across business functions.
- Board and Stakeholder Relations - Present financial reports and strategic recommendations to the Board and AFRM Committee. Maintain credibility with regulators, auditors, and external stakeholders.
- Other Duties, Projects, Tasks - Perform and lead other tasks, duties, and responsibilities as assigned by the CEO.
PERFORMANCE REQUIREMENTS: The following are required of the Chief Financial Officer :
- Deliver annual budgets and multi-year forecasts.
- Ensure accurate GAAP/SAP financial statements and regulatory filings.
- Drive effective investment performance and capital adequacy reporting.
- Integrate financial controls across business operations.
- Negotiate funding strategies to optimize cash flow and manage risk.
- Contribute to development of Strategic Plan initiatives and execute those assigned to Operations.
- Achieve performance standards for Customer Service and Claims.
- Communicate and reinforce mission, vision, and values; inspire team members.
- Provide clear direction and maintain effective communication strategies.
- Implement accountability structures and optimize resources.
- Develop and evaluate staff for goal achievement.
- Translate corporate objectives into actionable plans and ensure timely execution.
- Drive innovation and align activities with enterprise risk and fiscal objectives.
- Build and maintain strong customer and stakeholder relationships.
- Ensure efficient, timely, and quality services under affiliation agreements.
- Manage projects effectively and enforce policies and procedures.
- Support evaluation and implementation of government programs.
- Complete additional tasks and projects as assigned.
MINIMUM QUALIFICATIONS: Knowledge/Skills/Abilities
Knowledge of rules, regulations, and procedures related to dental health plan administration. Knowledge of all company, enterprise practices and products as well as existing and emerging competitor activities in our markets. Work independently and collaboratively. Maintains knowledge of health plan industry and best practices in the dental insurance industry by tracking trends, developments, new products, skills, services, and tools. Demonstrated ability to lead, influence, and inspire teams and stakeholders. Analyze problems and identify solutions; shows flexibility and resourcefulness in approaching a typical problem. Able to analyze and interpret information in both statistical and narrative form. Innovative analytical problem-solving skills individually and in a group environment. Prioritize multiple demands and projects with effective time management skills. Demonstrated ability to effectively use computer software applications for work processing. Excellent written, verbal, and listening skills; effective presenter and public speaker. As a manager of people, ability to explain Company objectives in plain language. Educate and influence departments and customers. Adapting to change with minimal or no advance notice, including changes in how business is conducted, and work is accomplished, with no diminishment in work performance. Proactively assess market and competition. Develop and maintain courteous and effective working relationships with customers, vendors and/or external and internal stakeholders.
Education
Master's degree in accounting, finance or related field.
Certified Public Account License preferred.
Experience
Minimum of 10 years of progressive financial leadership experience ideally in insurance operations.
Five (5) years of people supervisory experience.
May accept any suitable combination of education, training, or experience.
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
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