Sales And Service Coordinator

Job Description

Job Description

Position Summary

We are seeking a highly organized and customer-focused Sales & Customer Support Coordinator to provide administrative and operational support to our Sales and Customer Service teams. This role plays a critical part in ensuring a seamless customer experience by managing order processing, maintaining records, coordinating communications, and supporting day-to-day sales activities. The ideal candidate thrives in a fast-paced environment, enjoys working across multiple departments, and has strong attention to detail.

Key Responsibilities

• Serve as the first point of contact for incoming calls, visitors, customers, and vendors, providing professional and friendly service.
• Create, edit, and distribute business documents, reports, presentations, spreadsheets, and correspondence for the Sales and Customer Service teams.
• Maintain accurate electronic and physical filing systems to support efficient record management and retrieval.
• Coordinate calendars, meetings, appointments, and conference calls.
• Assist with travel arrangements and expense reporting as needed.
• Monitor and replenish office supplies, forms, and departmental materials.
• Prepare customer quotes, sales acknowledgments, proposals, and other sales-related documentation.
• Enter, maintain, and update customer orders within the ERP/MRP system to ensure timely and accurate processing.
• Manage customer accounts, pricing information, and sales records.
• Generate reports and support tracking of sales performance and customer service activity.
• Coordinate distribution of product information, catalogs, and marketing materials.
• Provide administrative support related to customer orders, sales transactions, contracts, and supporting documentation.
• Ensure documents and records are complete, accurate, and maintained according to company standards.
• Support document retention initiatives and compliance-related recordkeeping practices.
• Collaborate with customers and internal teams to ensure effective communication and issue resolution.
• Partner with departments including Production, Purchasing, Shipping, Quality, Engineering, Accounting, Customer Service, and Sales to support business operations.
• Assist with special projects and other duties as assigned.

Qualifications

• Minimum 2 years of experience in customer service, sales support, administrative support, or a related role.
• Experience with order entry, data entry, and customer account management.
• Strong customer service mindset with excellent interpersonal and communication skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong organizational, problem-solving, and time-management skills.
• Ability to work independently and collaboratively within a team environment.
• High level of professionalism and discretion when handling confidential information.

Preferred Qualifications

• Experience working in a manufacturing or industrial environment.
• Familiarity with ERP/MRP systems.
• Experience using CRM platforms, such as Salesforce.
• Knowledge of document control and records management processes.
• Ability to quickly learn new systems and adapt to changing business needs.

Work Environment

This is a fully onsite position operating Monday through Friday from 8:00 a.m. to 4:30 p.m. The role offers the opportunity to work closely with multiple departments, including Sales, Customer Service, Production, and Operations, providing valuable exposure to the overall business. Our team promotes a collaborative, supportive culture focused on delivering outstanding service to both customers and internal partners

Job Type & Location

This is a Permanent position based out of Clearwater, FL.

Pay and Benefits

The pay range for this position is $47840.00 - $56160.00/yr.

Health & Insurance Medical insurance Dental insurance Vision insurance Life insurance Short‑term & long‑term disability

Workplace Type

This is a fully onsite position in Clearwater,FL.

Application Deadline

This position is anticipated to close on Jul 10, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.