Sales And Service Coordinator

Job Description

Job Description

Job Title: Sales and Service Coordinator
Job Description

The Sales and Service Coordinator provides comprehensive administrative and clerical support to the Sales and Customer Service departments to ensure the smooth and efficient operation of daily activities. This role serves as a key point of contact for customers, prepares and manages sales documents, coordinates communications, maintains records, and assists with order processing while consistently delivering exceptional customer service. The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities in a fast-paced manufacturing environment.

Responsibilities

• Answer and direct incoming telephone calls, and greet customers, vendors, and visitors in a professional and courteous manner.
• Prepare, type, edit, and distribute correspondence, reports, spreadsheets, presentations, and other business documents for Sales and Customer Service teams.
• Maintain organized electronic and paper filing systems to ensure easy retrieval and accurate recordkeeping.
• Schedule meetings, appointments, and conference calls for Sales and Customer Service personnel.
• Coordinate travel arrangements and prepare expense reports when required.
• Order and maintain office supplies and department forms to support daily operations.
• Prepare customer quotations, sales proposals, sales acknowledgments, and related correspondence.
• Enter and update customer orders accurately in the ERP/MRP system and ensure timely processing.
• Maintain customer files, pricing information, and sales records in an organized and up-to-date manner.
• Generate reports and assist with tracking sales and customer service activities and performance metrics.
• Coordinate the distribution of product literature, catalogs, and marketing materials to customers and internal stakeholders.
• Assist the Sales and Customer Service team with administrative tasks related to customer orders, sales orders, customer contracts, and associated documentation.
• Ensure all records and documents are accurate, complete, and properly filed in accordance with company policies.
• Assist with document retention and recordkeeping procedures to support compliance and internal standards.
• Collaborate closely with Sales, Customer Service, and customers to facilitate effective communication and support.
• Maintain strong working relationships with Customer Service, Production, Purchasing, Shipping, Quality, Engineering, and Accounting teams to support daily operations.
• Assist with special projects and departmental initiatives as needed.
• Perform other administrative and clerical duties as assigned to support the overall success of the organization.

• Minimum of 2 years of experience in administrative support, customer service, or sales support roles.
• Demonstrated experience with sales support, order entry, and data entry activities.
• Strong customer service orientation with outstanding interpersonal skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience using Microsoft Excel for data entry, tracking, and reporting.
• Ability to manage administrative support tasks efficiently in a fast-paced environment.
• Excellent organizational and time management skills with the ability to prioritize multiple assignments.
• Strong verbal and written communication skills.
• High level of accuracy and attention to detail in all documentation and data entry.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently while actively contributing to a collaborative team environment.

• Experience in a manufacturing environment is preferred.
• Experience using ERP/MRP software is a plus.
• Experience using a CRM system such as Salesforce.com is highly desired.
• Strong document management skills and familiarity with recordkeeping procedures.
• Ability to learn and navigate new systems and processes at the intersection of sales, production, and service teams.

This is an onsite role in a fast-paced manufacturing environment, working Monday through Friday from 8:00 a.m. to 4:30 p.m. The position sits at the intersection of sales, production, and service teams, offering significant exposure to how the overall business operates and opportunities to learn across departments. The team culture is casual, supportive, and collaborative, with a focus on providing excellent service to customers and internal stakeholders.

Job Type & Location

This is a Permanent position based out of Clearwater, FL.

The pay range for this position is $47840.00 - $56160.00/yr.

Health & Insurance Medical insurance Dental insurance Vision insurance Life insurance Short‑term & long‑term disability

This is a fully onsite position in Clearwater,FL.

This position is anticipated to close on Jul 15, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.