Account Manager - New Business (Midmarket)

About the Job

Account Manager, New Business (Midmarket)

Drive growth. Win market share. Build your sales career.

We're seeking a high-energy New Business Account Manager who thrives on opening doors, winning competitive deals, and building customer relationships from scratch. In this role, you'll own the acquisition of midmarket customers, win business away from competitors, and introduce Ricoh's solutions as smarter, more impactful ways to solve real business challenges.

If you're a motivated hunter who values autonomy, consultative selling, and a direct connection between effort and results, this role is built for you.

What You'll Do:

• Own net-new customer acquisition across an assigned midmarket territory.
• Identify, target, and win customers currently using competitor solutions.
• Build and manage a strong pipeline through outbound prospecting, referrals, and marketing-generated leads.
• Lead discovery conversations to understand customer goals, pain points, and digital transformation priorities.
• Position Ricoh's solutions as differentiated, outcome-driven alternatives.
• Present compelling solutions to decision-makers, both virtually and in person.
• Collaborate with internal partners to design and close competitive opportunities.

How Success Is Measured:

• Net-new logo acquisition.
• KPI's include: appointments, opportunities, proposals and orders.
• New business revenue vs. quota.
• Pipeline creation and coverage.
• Expansion and share-of-wallet growth within new accounts.

What's In It for You:

• Uncapped earning potential: Strong performance translates directly into higher income. Top performers ramp quickly and exceed quota.
• Career-building experience: Develop the core skills every successful sales professional needs-prospecting, discovery, competitive selling, and executive conversations.
• Proven growth path: Many Account Managers advance into senior sales roles at Ricoh or leverage this experience to accelerate their broader sales careers.
• True hunter role: Full ownership of your territory and results-no renewals, account maintenance, or internal drag.
• Work-life balance: This is not a road-warrior role . You'll engage customers locally with a flexible, hybrid work model.
• Support to help you win: Backed by experienced leaders, marketing, and solution specialists-without micromanagement.

What We're Looking For:

• Bachelor's degree or equivalent professional experience.
• 3-5 years of new business sales experience in a hunting role.
• Demonstrated success winning competitive deals.
• Experience selling IT hardware and similar transactional type products.
• Strong business acumen and consultative selling approach.

Skills That Set You Apart:

• Driven hunter mindset with disciplined prospecting habits.
• Confidence navigating competitive sales cycles and objections.
• Ability to build trust and influence decision-makers.
• Strong communication, presentation, and storytelling skills.
• Curiosity, adaptability, and high learning agility.

Work Environment

Hybrid role with regular in-person customer engagement. Work aligns with the typical physical and mental demands of a professional sales position.

About the Company

Mission and VisionAt Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.