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Senior Regional Security Manager, Americas

Gallagher Benefit Services, Inc.

Senior Regional Security Manager for the Americas

The Senior Regional Security Manager for the Americas is a senior leadership role responsible for leading physical security, life safety, risk management, and incident response operations across North America and South America. This role oversees regional operations, manages security partners, supports global security initiatives, and ensures alignment with enterprise standards. The ideal candidate brings a strong background in program development, stakeholder engagement, process optimization, and operational maturity, enabling the continuous enhancement of our regional security posture.

Program Development & Optimization

Assess and continuously mature regional security programs to improve risk visibility, operational resilience, and consistency across North and South America. Implement improvements to policies, procedures, and security governance frameworks in alignment with global standards. Adapt global security policies, standards, and procedures to align with local regulatory, privacy, and labor requirements while maintaining enterprise consistency. Navigate regional governance considerations, including employee representative bodies when introducing security processes or technologies. Support continuous improvement initiatives across physical security operations, technology, and service delivery. Drive cross-functional collaboration to ensure security processes integrate effectively with business operations. Develop and manage regional security budget, ensuring cost-effective allocation of resources. Contribute to strategic planning for physical security and risk management initiatives across the Americas.

Regional Security Operations

Direct and govern regional security operations across multiple countries and risk profiles. Serve as the regional escalation authority in partnership with the Global Security Response Center (GSRC) for incidents, crises, and executive risk matters. Manage guard force operations, vendor contracts, SLAs, and performance metrics. Conduct risk assessments, physical security audits, and readiness reviews. Ensure compliance with local, regional, and international regulations and standards. Monitor changes in laws and regulations that may impact physical security operations and implement adjustments to stay in compliance.

Risk, Threat, & Incident Management

Support or lead incident response for regional safety, physical security, and business continuity events. Act as key spokesperson during security incidents, ensuring clear and effective communication with internal and external stakeholders. Collaborate with Security Risk Intelligence & Executive Protection teams to ensure proactive monitoring and protective measures for key personnel, facilities, and travelers. Maintain strong relationships with internal partners (Legal, HR, IT, Real Estate, Compliance, BC) to ensure coordinated response during regional events.

Business Partnership & Stakeholder Support

Serve as the primary regional advisor to senior business leaders, enabling informed decisions around travel, workplace security, events, and emerging threats. Translate security and threat intelligence into clear, actionable insights for non-security stakeholders. Deliver reporting, dashboards, and insights to executive stakeholders and Global Safety & Security leadership. Establish strong working relationships with regional business leaders to ensure our program continues to support business needs. Build and maintain relationships with local law enforcement, emergency services, and community organizations to strengthen regional security partnerships. Represent Gallagher at industry events, conferences, and forums.

About You

Required: Bachelor's degree in Corporate/Information Security, Criminal Justice, Crisis Management, Business, or related field + 9 years of experience in one or all of the following disciplines; corporate security management, security and asset policy development, and physical security infrastructure design, within a multi-location global corporate environment or 15+ years of applicable experience. Excellent written and verbal communication skills with ability to concisely and effectively address questions while providing subject matter expertise on policy to associates and management across diverse global sites. Ability to travel (10%).

Preferred: Bachelor's degree in Security Management, International Relations, Business, Emergency Management, or related field. 8-12+ years of progressive experience in physical security, crisis management, or corporate risk roles, including multi-country oversight. Demonstrated ability to enhance, optimize, or elevate security programs or operations. Experience with GSOC collaboration, incident management, and regional security response. Strong knowledge of physical security systems and technology platforms. Skilled at managing vendors and complex service delivery models. Strong communication skills with proven experience partnering with senior leadership. Strong MS Office proficiency. Ability to travel regionally (25-40%), as well as internationally outside the Americas when required. Preferred Certified Emergency Manger (CEM) ISO 31000 Risk Management Certification Experience in regulated environments Fluency in Spanish and/or Portuguese is highly desirable Experience rolling out or maturing regional security standards, audits, or governance frameworks.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity.

Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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