Lead Mitigation Technician

Lead Mitigation Technician

Reports To: Mitigation Manager Location: Paul Davis Restoration of Downriver Detroit Job Type: Full-Time | Field-Based | On-Call Rotation Required Pay: $22$25 per hour, based on IICRC certifications and relevant mitigation experience

The Role

We are looking for an experienced mitigation professional who can take ownership of a job site, lead a crew, and execute emergency mitigation work correctly from start to finish. This is not an entry-level technician position. Our Lead Mitigation Technicians are trusted to respond to a loss, take control of the site, direct the field team, execute the mitigation plan, and communicate quickly when conditions in the field require additional direction. The standard is simple: we should be able to hand you a truck, a crew, and a mitigation loss and trust you to manage the site professionally, perform the work correctly, and leave with the required field documentation complete. If mitigation is your career and you take pride in doing the work right, we want to talk to you.

What You'll Do

- Respond to emergency water, fire, mold, and storm damage losses - Take ownership of mitigation execution at the job site - Lead and direct mitigation technicians, delegate tasks, and maintain job-site standards - Perform inspections, extraction, demolition, moisture mapping, and equipment setup - Monitor drying conditions and make appropriate field adjustments within established mitigation standards - Complete required photos, moisture readings, equipment records, job notes, and field documentation on site before leaving the job - Use field documentation systems such as DASH, DocuSketch, Xactimate, or similar platforms - Communicate job conditions, scope changes, safety concerns, and exceptions quickly to the Mitigation Manager - Maintain a professional, calm presence with homeowners, property owners, adjusters, and other parties on site - Train and support mitigation technicians in proper field procedures - Participate in an on-call rotation for after-hours emergency response - Assist with contents, post-mitigation cleaning, and other restoration work when needed

What We Expect From a Lead Technician

You can walk into a loss, assess what needs to happen, organize the crew, and get the job moving. You take initiative and make field decisions without waiting to be managed through every step. At the same time, you understand when a scope, safety, documentation, carrier, or technical issue needs to be escalated to the Mitigation Manager. You understand that mitigation is both technical work and documented work. A job is not finished when the equipment is set or demolition is complete. Required photos, moisture readings, equipment records, and field notes must be completed on site before you leave. We operate according to company standards, IICRC standards, and applicable carrier and insurance requirements. Experience is important, but so is the ability to work within an established mitigation system and execute it consistently.

What You Bring

- Real-world mitigation experience in water damage restoration - Experience managing mitigation losses and directing a small field crew - Strong understanding of extraction, demolition, moisture mapping, drying equipment, and job-site procedures - Ability to communicate clearly and professionally with customers and team members - Strong documentation habits and comfort using field technology - Ability to work independently while communicating effectively with the Mitigation Manager - Comfortable participating in an on-call rotation and responding to after-hours losses - Ability to lift up to 75 lbs. and work in physically demanding environments - Valid driver's license and an acceptable driving record

IICRC WRT ASD and certification is REQUIRED.

Additional IICRC certifications are a major advantage. Candidates with strong mitigation experience who have not yet earned IICRC certifications may still be considered at the appropriate starting pay level and must be willing to complete required certification training.

This Is a Career in Restoration

We are building Paul Davis Restoration of Downriver Detroit to be a place where serious restoration professionals can build a career. You'll work under an experienced, highly certified Mitigation Manager who sets a strong technical standard and is actively expanding the mitigation department. We invest in our people, technical development, and IICRC certification training. As our company grows, strong field leaders will have real opportunities to grow with it. We are looking for people who take pride in restoration as a profession, want to continue developing their skills, and want to be part of a strong team for the long term.

What We Offer

- $22$25 per hour based on IICRC certifications and relevant mitigation experience - Health insurance available to qualified hourly employees upon eligibility - Bonus opportunities based on job performance and department goals - Paid training and support for IICRC certifications - Leadership development and career growth opportunities - On-call rotation with flexibility when possible - A team-driven environment with experienced technical leadership and clear expectations - The opportunity to grow with a rapidly expanding restoration company

Our Values

Deliver what you promise Respect the individual Have pride in what you do Practice continuous improvement If mitigation is your career, you know how to take control of a job site, and you take pride in leaving the work and the documentation done right, we encourage you to apply. Paul Davis Restoration supports and hires Veterans and is an Equal Opportunity Employer. Compensation: $22.00 - $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results