BDC Customer Service Representative
$22 - $28 per hourSanta Margarita Ford
Santa Margarita Ford Bdc Service Appointment Coordinator
Santa Margarita Ford is currently seeking a full-time BDC Service Appointment Coordinator who is comfortable assisting guests over the phone or online to coordinate their vehicle service needs. This is an entry level position for anyone looking to start a career in the automotive business. Here at Santa Margarita Ford, we pride ourselves on being honest, hardworking, and positive and would like that reflected in our team. While prior customer service experience is a plus, we're really looking for people who want to learn. We strive on keeping a fun and engaging work environment!
While our organization continues to grow, we are at the heart of all that we do, a family organization. Our "mom and pop" approach gives us several advantages and really sets us apart from today's corporate climate. Our organization is known for honest and fair dealings, quality service, and long-term community-based relationships with employees, customers, and vendors.
Job Duties:
- Making outbound phone calls
- Receiving inbound phone calls
- Setting service appointments
- Setting Mobile Service appointments and priority pick up appointments
- Service reminders
- Survey follow-up
- Service shuttle coordination
- Ask customers qualifying questions to uncover needs and directs calls appropriately
- Establish relationships with the customers and follow through on commitments made
- Ensure Service Advisors receive messages promptly and ensure follow up is prompt
- Participate in team and process development- keeping positive relationships with the service team and dealership departments to reduce conflict and maximize dealer profitability
Job Requirements:
- 18 years of age or older.
- General familiarity with a variety of automobiles.
- Valid driver's license for a minimum of 3 years and clean driving record.
- Excellent communication and customer service skills.
- Pre-employment background check and drug test.
- Must be willing to work as part of a team.
- Must have basic computer and phone skills.
Job Benefits:
- Growth opportunities
- Fast paced work environment
- Medical & dental insurance
- Paid time off
- 401(k)
- Vehicle purchase plan
Pay: $22.00/hr - $28.00/hr
Equal Opportunity Employer
Santa Margarita FordVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the BDC Customer Service Representative in Rancho Santa Margarita, CA vacancy
$17 per hour
...dealership in Rancho Santa Margarita is seeking a full-time BDC Representative. This is an entry-level position perfect for individuals hoping... ...include making calls, setting appointments, and ensuring customer satisfaction. The ideal candidate is positive, dependable, and...SuggestedFull time- ...prospecting within independent customers and dealer market. · Check in... ...Provide high quality customer service · Provide information to facilitate... ...plans and schedules to visit representatives from accounts assigned to you. · Act as a BDC Representative between...SuggestedFull time
Auto Collision Group, Inc.
Mission Viejo, CA17 days ago - Overview FULL-TIME position available for Automotive Service Department Call Center representative wanted for family-owned Cadillac/GMC/Hyundai/Genesis dealership in Laguna Niguel, California. Customer Service Call Center position requires a focus in Customer Service &...SuggestedFull time
$18 per hour
...looking for ambitious, goal-oriented individuals to join our team. No automotive experience required but a plus. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here! Luxury and reliability...SuggestedSouth County Lexus
Mission Viejo, CA2 days ago$20 per hour
...Nvision Eye Centers Call Center Representative NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with... ...position is responsible for ensuring the consistent delivery of customer service that exceeds expectations of our callers and our multiple...SuggestedWork at office$17 - $21.5 per hour
...BDC Representative Opportunity Santa Margarita Auto Group is currently seeking a full-time BDC Representative for our expanding dealership... ..., positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who...Full timeLocal area$22.5 - $24 per hour
...candidates based in Mission Viejo, CA ─ Servicing San Clemente and surrounding areas. We are... ...outgoing, high-energy team members to represent our top-rated artificial turf company inside... ...fuels company growth through meaningful customer interactions. What You’ll Do Greet and...Hourly payFull timePart timeFlexible hoursShift workUs Family Turf Llc
Mission Viejo, CA2 days ago$22 - $25 per hour
...Job Description Job Description Customer Service Representative/Account Specialist Location: Lake Forest, CA (Onsite) Pay: $22.00 – $25.00 per hour Job Type: Full-Time | Temp-to-Hire Position Overview We are seeking a motivated, detail-oriented,...Hourly payFull timeTemporary workWork at officeOverseasMonday to FridayShift workDay shiftZ-EV Disty Corp
Lake Forest, CA10 days ago$65k - $70k
...Responsibilities Provide centralized support to district representatives for reservations and opportunities. Manage assigned key customers, including regional and multi‑regional accounts not handled by central services. Source fleet within the district/region to fulfill...Work experience placementHerc Rentals
Lake Forest, CA3 days ago$51.41k - $87.29k
..., you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Your impact will be measured by your ability to foster relationships, generate enthusiasm for our products, and educate potential...Hourly payLocal areaFlexible hoursAfternoon shiftSunrun
Lake Forest, CA2 days ago$24.04 per hour
...better businesses. We exist to make our customers' complex projects simple, successful,... ...proud to provide best-in-class products, service and capabilities across the following... ...can believe in. The Customer Account Representative will serve as the primary (and sole)...For contractorsLocal areaMonday to FridayFerguson Enterprises
Lake Forest, CA5 days ago- A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve operating electronic scanning cash registers, receivin
Albertsons
Mission Viejo, CA2 days ago - ...provides operational and communication support for Bethel's strategic customer accounts. This role focuses on shipment visibility, tracking, delivery communication, routing updates, and customer service support to ensure a consistent and positive customer experience....Work at office
Bethel Freight
Mission Viejo, CA1 day ago $35k - $75k
...business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in... ...customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding...Base plus commissionHourly payFor contractorsState Farm Agent
Mission Viejo, CA3 days ago$53.5k - $77.7k
...Outside Sales Account Representative For Multi-Family Housing Accounts As an Outside Sales Account Representative you will be responsible... ...portfolio of multi-family housing (apartment communities) customers to maintain and drive sales. This position offers a competitive...Permanent employmentFull timeTemporary workLocal areaRemote workNight shift- US Family Turf LLC is seeking outgoing, high-energy team members to engage Costco customers and schedule free consultations for artificial turf services in Mission Viejo, CA. This role involves generating qualified appointments while maintaining professionalism and a fun...Hourly payFlexible hours
$44.18k - $69.43k
...Supply Chain Coordinator / Customer Service Representative The primary role of the Supply Chain Coordinator / Customer Service Representative is to provide knowledgeable and timely support to customers regarding product, pricing, availability, and order status. This...Work at office$65k - $70k
...business activities. Responsibilities include managing assigned key customers, resolving inquiries, and generating business reports. Ideal... ...should have excellent communication skills and a customer-service focus. The position offers a competitive pay range of $65,000 -...- ...Account Executives for a full-time on-site position in Lake Forest, CA. The role involves managing wholesale accounts, providing customer service, and conducting wholesale lending and underwriting tasks. The ideal candidate will have strong sales skills, experience in...Full time
$17.1 - $22.85 per hour
...COMPENSATION: Hourly Pay Range: $17.10 - $22.85 (this pay range represents the rates of pay for step 1 to the maximum step for this... ...for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to our customers. This position plays a key role in supporting multiple...Hourly paySeasonal workFlexible hoursShift workAfternoon shiftStater Bros.
Lake Forest, CA1 day ago- ...to assist each member in receiving their specific benefits. Qualifications: Ability to build rapport with members Customer service skills Time management Basic computer knowledge What we offer: Full time work from home Benefits: medical...Full timeRemote workWork from homeFlexible hours
Morphius Corp
Mission Viejo, CA1 day ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Lake Forest, CA3 days ago$23 - $28 per hour
...CUSTOMER SUPPORT SPECIALIST JOB DESCRIPTION: Anestablishedcompany, is investing... ...talented person to help us to provide great service to our customers. We are actively hiring... .... You further agree that you have represented information about yourself accurately and...Hourly payWork at officeLocal areaFlexible hoursVaco
Foothill Ranch, CA1 day ago$16.9 - $19.7 per hour
...A leading creative retail company is seeking a part-time Cashier/Service Team Member in Mission Viejo, California. The role involves delivering exceptional customer service, assisting with product inquiries, and ensuring a friendly checkout experience. Applicants should...Hourly payPart timeThe Michaels Companies, Inc.
Mission Viejo, CA3 days ago$35k - $65k
...This role focuses on value‑based conversations and remarkable customer experience in a fast‑paced environment. The position offers excellent... .... People‑oriented. Detail‑oriented. Dedicated to customer service. Ability to work in a team environment. Property and Casualty license...Hourly payState Farm Agent
Mission Viejo, CA2 days ago$20 - $21 per hour
...of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work... ...our customers need it most. Bilingual Auto Repair Customer Service Representative (Jr. Protection Claims Adjuster) At this time, a Bilingual...Hourly payContract workTemporary workWork experience placementWork at officeWork from homeMonday to FridayMonday to ThursdayFlexible hoursDay shift- ...strong base salary and commission opportunities, allowing energetic individuals to thrive in a fast-paced environment focused on customer service and team success. The ideal candidate will establish and maintain customer relationships while providing accurate service on...
$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend workGoodwill
Lake Forest, CA3 days ago$75k - $80k
...procedures. Assists dealer technicians with diagnostic procedures. Assists in improving Kawaski dealer relations by providing solid customer service and expert technical knowledge. Authorizes warranties. Determines whether technical problem will be covered by Kawasaki...Kawasaki Motors Corp., U.S.A.
Foothill Ranch, CA17 hours ago- ...Associate in Lake Forest, California. In this role, you will assist customers with loading their vehicles and monitor the store entrance. You... ...ensure carts are readily available for customers. Customer service is key, as you will frequently interact with customers...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to BDC Customer Service Representative. Be the first to apply!
Related searches
- customer service specialist Rancho Santa Margarita, CA
- bilingual customer service representative spanish english Rancho Santa Margarita, CA
- financial customer service representative Rancho Santa Margarita, CA
- customer success specialist Rancho Santa Margarita, CA
- service delivery representative Rancho Santa Margarita, CA
- customer associate Rancho Santa Margarita, CA
- logistics customer service representative Rancho Santa Margarita, CA
- customer relations specialist Rancho Santa Margarita, CA
- airline customer service agent Rancho Santa Margarita, CA
- customer relations associate Rancho Santa Margarita, CA