Field Service Technician - Rochester, NY

Join Velociti's Elite Tech Team as a Regional Field Service Technician!

Location: Rochester, NY | Travel Required
Employment Type: Full-time
Industry: Technology Deployment & Managed Services

Pay Range: $25.00 - $34.00

At Velociti, we don't just deploy technology-we accelerate innovation. With over 3 million devices deployed and 700,000 managed through our VeloCare program, we are trusted by leading organizations across Transportation, Logistics, Construction, Distribution, and more. Our 1,500+ certified engineers and technicians are solving today's most complex operational challenges with agility, precision, and passion.

About the Role

As a Fleet Field Service Technician, you'll play a vital role in the installation and servicing of cutting-edge 12V to 48V DC systems in fleet vehicles, warehouse equipment, and smart technology stations across your assigned territory. Whether you're calibrating GPS units, installing speed governors, or troubleshooting tire inflation systems, your expertise keeps fleets moving and businesses operating smoothly.

At Velociti, we're leaders in providing innovative technology solutions for fleet and facility operations. Our clients rely on us to keep their systems running smoothly-and we rely on skilled technicians like you to make it happen.

What You'll Do

• Perform hands-on installation, service, and diagnostics on 12V-48V DC electrical systems.
• Work with modern fleet technologies: GPS, refrigeration monitoring, tire inflation systems, and more.
• Service and install smart kiosks and locker systems.
• Use diagnostic tools and mobile devices to assess, repair, and document all work.
• Travel within your territory with overnight stays as needed-every day brings something new.
• Work independently in the field while staying connected with your team and project leaders.
• Provide excellent customer service and represent Velociti with professionalism.

Who You Are

Required Qualifications

• Minimum of 1 year of experience in 12-volt electronics, automotive, mechanical, or related technical work.
• Valid driver's license with an acceptable motor vehicle record.
• Must be 21 years of age or older to meet company vehicle insurance requirements.
• Willingness to travel and work flexible hours including weekends and overtime.
• Strong mechanical aptitude and a knack for troubleshooting.
• Ability to work independently and follow procedures precisely.
• Basic tech skills-Microsoft Office, mobile apps, digital documentation.
• Ability to lift and carry 50+ pounds, stand, kneel, crouch, climb ladders,
• Perform physical tasks in varied environments and temperatures both indoors and outdoors.

Preferred Skills

• Formal technical training or certification in automotive, electrical, or electronics repair.
• Prior field service or mobile installation experience.
• Previous experience with fleet technologies or warehouse automation systems.
• Familiarity with DOT fleet tractors and trailers.

Why Velociti?

• A mission-driven team focused on real-world impact.
• Opportunities for growth, learning, and advancement in a high-impact role.
• A culture grounded in innovation, ownership, and integrity.

Ready hit the road with us?

Apply now and take your career to the next level with Velociti-where innovation, mobility, and service excellence drive everything we do.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact View email address on click.appcast.io ONLY if you wish to request an accommodation. Resumes sent to this address will not be accepted. Applicants MUST apply online to be considered for posted positions. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. if hired.

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