Contact Center Site Manager - Lead Operations & Service
ITCON Services
ITCON Services is seeking a motivated Site Manager - Contact Center to oversee operations in Washington, DC. The role includes managing staff, setting performance targets, and ensuring exceptional customer service. The ideal candidate will have experience in customer service management and a good understanding of call center processes. Responsibilities include recruiting and coaching agents, operational oversight, and strategic planning. ITCON Services offers competitive compensation and a dynamic work environment. #J-18808-Ljbffr ITCON Services
Vacancy posted 2 days ago
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