Service Center Warehouse Inbound Manager - New Operation Site

Overview Become part of the excitement. As the Service Center Inbound Manager you will manage assigned service center operations including staff, process management, security procedures, and all customer service functions. Build It. Lead It. Own It. What You Bring To The Table Minimum 1 year of experience: Extensive supervisory, logistics, and material handling experience required Four-year degree preferred Strong leadership skills and ability to effectively supervise staff and achieve results through others Strong oral and written communication skills Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers’ instructions and safety instructions Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required Ability to operate and maintain all automated warehouse systems Responsibilities Lead and manage the receiving team to ensure safe, timely, and efficient unloading of inbound freight Oversee daily inbound schedules, labor planning, and dock door utilization to maintain strong flow and productivity Ensure all freight is accurately checked in, verified against documentation, and inspected for damage upon receipt Enforce standard receiving and unloading processes to minimize dwell time and prevent congestion Maintain accurate inventory data in the WMS through proper receiving, system transactions, and discrepancy resolution Monitor inbound KPIs such as unload time, receiving accuracy, damage rate, and inventory integrity Partner with Inventory, Quality, and Operations teams to resolve shortages, overages, and receiving errors Provide support and coordination for inbound damage claims related to inventory or freight partners Conduct floor audits to ensure proper pallet builds, labeling, storage practices, and equipment use Coach supervisors and associates on safe handling, accuracy, and efficiency expectations Identify and implement process improvements to reduce damage, improve speed, and increase accuracy Communicate inbound risks or delays early to protect downstream operations and customer commitments In This Role You Will Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning Train team on all aspects of applicable business systems, including the use of the system features to improve accuracy and efficiency of all assigned processes Manage activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting of merchandise; maximize warehouse efficiency by recommending workstation changes and other work improvements as dictated by material stocking requirements. May also be required to assist in these activities as needed Manage incoming and outgoing shipment activity; oversee efficient, accurate, and timely customer service to ensure service goals are attained Maintain security of merchandise and equipment, and ensure safe working conditions; perform/supervise the annual physical inventory and daily cycle counts Determine routing of orders, and inspect loading operations to ensure compliance with shipping specifications, security, and direct movement of shipments from shipping and receiving dock to storage and work area Compile records of shipping and receiving activities, post weight and shipping charges, and prepare bills of lading Prepare various reports, including security, safety, inventory, trucking expense, and equipment maintenance Expedite special projects and emergency deliveries Participate in or assume leadership role on the Zone/Service Center Steering Committee Work Shift and Hours Monday - Friday, 7:00am - 4:00pm or depending on business needs. Compensation Details The expected base salary for this position is $82,000 annually, more depending on experience. This position is also bonus eligible - based on specific and relevant business metrics. Benefits At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan Medical, Dental, Vision, and Prescription Drug benefits Life Insurance coverage for you and options for your family Flexible Spending Accounts Disability Benefits Profit Sharing Plans 401(k) Savings Plan with company match Paid Vacation & Sick Days Paid Holidays Paid Wellness Day Volunteer with Community Time Off Predictable Work Schedules Employee Recognition Program Educational Reimbursement and Career Development Programs And More Perks that support well-being and career growth Why Join Graybar Graybar values diverse perspectives and inclusive collaboration. We are committed to treating employees with dignity and respect and to building a collaborative environment where they can grow and contribute. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. How to Apply Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you’re interested in a future opportunity by clicking Introduce Yourself or create an account to set up email alerts as new job postings become available that meet your interest. #J-18808-Ljbffr Graybar