Salesforce Analyst

Cybersecurity Analyst

Location: REMOTE (Travel required 1 time per quarter for a week to work onsite at SWA HQ in Dallas, TX with team – travel cost will be covered)

This position will report to the Cyber Guardian team and work closely with the Salesforce COE team. The goal is to bridge the gap between cybersecurity and ongoing Salesforce initiatives, ensuring alignment and risk mitigation.

Work Activities/Context:

• Analyze seasonal Salesforce releases for security-related changes and enhancements.
• Lead and support the Annual Security Maturity Assessment in collaboration with Salesforce CoE and Cybersecurity teams.
• Maintain and update Salesforce security standards and best practice documentation.
• Review internal cybersecurity training materials for Salesforce relevance and recommend updates.
• Support secure code scanning for custom Salesforce development and collaborate with dependent orgs.
• Act as liaison between Salesforce teams and enterprise security stakeholders.
• Provide strategic recommendations based on threat intelligence and enterprise risk assessments.
• Collaborate cross-functionally to identify and remediate security gaps across Salesforce environments.
• Ensure alignment with enterprise security policies and regulatory requirements.
• Promote secure usage of Salesforce among developers, admins, and end users.

Basic Qualifications:

• High School Diploma, GED or equivalent education required.
• Bachelor’s degree in information security, Computer Science, or related field.
• Certifications such as Salesforce Security Specialist, CISSP, or equivalent preferred.

Work Experience:

• Minimum 3 years of experience in Salesforce administration, development, or security.
• Experience with secure coding practices and code scanning tools.
• Familiarity with compliance frameworks.
• Experience working in cross-functional environments and influencing without direct authority.
• Strong understanding of Salesforce security features and cybersecurity.

Licensing/Certification:

• Salesforce Security Specialist certification preferred.
• CISSP, CISA, or other security certifications beneficial.

Skills/Abilities/Knowledge/Work Style:

• Strong analytical and problem-solving skills.
• Excellent ability to analyze complex security findings and clearly articulate associated risks and technical details to both technical and non-technical audiences.
• Excellent communication and documentation abilities.
• Ability to synthesize technical details for executive-level presentations.
• Skilled in identifying and mitigating platform-specific risks.
• Comfortable working in a fast-paced, agile environment.
• Ability to lead discussions and drive decisions across diverse stakeholder groups.
• Experience with tools like Salesforce Shield, Veracode, or similar.

Required Skills:

• Minimum 3 years of experience in Salesforce administration, development, or security.
• Experience with secure coding practices and code scanning tools.
• Familiarity with compliance frameworks.
• Experience working in cross-functional environments and influencing without direct authority.
• Strong understanding of Salesforce security features and cybersecurity.

Basic Qualification:

Additional Skills:

Background Check: Yes

Drug Screen: No