Legal Services Assistant - Business Group

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Legal Services Assistant Regular Full-Time Columbus, OH, US Requisition ID: 1602 Job Summary The Legal Services Assistant position provides direct administrative support to assigned timekeepers and plays a key role in ensuring the smooth day-to-day management of attorney workflows. Assistants work in practice‑specific support teams, share responsibility for overflow tasks and coverage, and provide high‑quality support across all assigned timekeepers. The role requires managing multiple projects and priorities, delegating appropriate tasks to other support teams, and ensuring timely follow‑up and quality control. Strong communication skills, attention to detail, professionalism, discretion, organizational and technical skills, and a collaborative approach are essential. Salary Salary in the range of $60,000 - $75,000 dependent on experience level Essential Job Duties Document Skills Prepare, format, revise, proofread, and finalize a variety of legal documents, ensuring proper grammar, punctuation, and adherence to firm and practice group‑specific standards. Ensure all documents meet firm branding, formatting, and functionality guidelines. Demonstrate accuracy and attention to detail in all aspects of document preparation and management. Prepare and edit documents in Microsoft Word that are stable and implement use of advanced formatting tools such as Styles, Table of Contents, and Table of Authorities. Leverage firm‑adopted technology and systems to manage and format legal documents with precision. Learn and troubleshoot document issues efficiently, demonstrating growing technical confidence. Execute complex document markups and formatting instructions accurately and in a timely manner. Ability to create basic to intermediate‑level spreadsheets and print all spreadsheets in Excel. Ability to create basic to intermediate‑level PowerPoint presentations. Administrative and Operational Support Adapt to differing substantive and individual attorney styles across various practice areas. Anticipate timekeeper needs and proactively provide administrative and project support. Demonstrate initiative in resolving workflow challenges and contribute to the overall efficiency of the team. Maintain high standards of organization, follow‑through, and attention to detail in day‑to‑day support tasks. Client Service and Team Collaboration Maintain a client‑first mindset in all interactions, both internal and external. Demonstrate strong written and verbal communication skills, with emphasis on accuracy, tone, and professionalism. Work collaboratively with peers across practice teams and contribute to a supportive team environment. Begin to guide and support less experienced team members, sharing knowledge and modeling best practices. Adaptability and Professional Growth Remain composed and productive under pressure and during periods of high‑volume work. Adjust to shifting priorities and timelines with a flexible and solution‑focused approach. Embrace and leverage legal technology to improve processes and workflows. Demonstrate motivation to grow technical and soft skills through continuous learning. Minimum Requirements High school diploma required At least three (3) years of previous administrative experience in the legal industry required Willingness and ability to learn multiple practice areas within the law firm Ability to prioritize work and balance multiple projects and deadlines Continuous learner who is adaptable and proactive Contributes to a working group and provides reliable service to a diverse group of professionals Ability to maintain a professional demeanor, exhibit sound judgment, use discretion, and maintain confidentiality Ability to exhibit problem‑solving skills and demonstrate initiative Excellent clerical skills and knowledge of grammar, spelling, and punctuation Exceptional client service skills in person, over the phone, and via email Exceptional attention to detail and ability to work independently and proactively Ability to work with a diverse group of professionals across all offices Must be able to perform all essential duties A professional, flexible, and positive approach to working with colleagues and clients Technical Skills Required Intermediate to proficient skills in Microsoft Word, Adobe, Excel, and PowerPoint. Proficiency in Word editing tools such as Litera, DocXtools, NTD, and Check is required. Intermediate knowledge of legal billing software, conflicts and new‑matter software, document management systems, and expense reimbursement software is also required. Prior experience with workflow software is a plus; at Ice Miller, we use BigHand, InTapp, NetDocuments, BillPro, Elite 3E, and Emburse. Equipment Operated Extensive use of a computer and a telephone. Use of printing, copying, faxing, and scanning equipment. Physical Requirements Occasionally required to sit, stand, talk, see, and hear. Mental Requirements Ability to communicate effectively, verbally and in writing, with a diverse group of people. May be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate. Ice Miller LLP is an Equal Opportunity Employer. Candidates must have permanent authorization to work in the United States. #J-18808-Ljbffr Ice Miller LLP