Care Coordinator - Social Connections

Job Description

Job Description

Description:

About Children’s Specialized ABA

Children’s Specialized ABA is part of the Children’s Specialized Hospital Autism Center of Excellence. We serve children with ASD by combining clinical innovation, whole-child care, and personalized therapy.

At Children’s Specialized ABA, we envision a future where every child diagnosed with autism has access to innovative and compassionate care, empowering them to thrive and reach their full potential. Our vision is built on four core values:

• Inclusivity : We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences.
• Innovation : We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism.
• Connection : We actively engage with the health systems and broader community to coordinate services and care for people with Autism.
• Quality and Safety : We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve.

Join Us as a Care Coordinator

The Care Coordinator - Social Connections role assists families and staff with coordinating around their schedule and case starts. This role bridges the gap between client and employee scheduling/staffing and requires a strong commitment to delivering outstanding customer service to both families and staff. This role reports directly to the Assistant Regional Clinical Director.

What You'll Do :

• Reach out to families following completion of the assessment process to confirm availability, discuss program recommendations, and review next steps for enrollment in the Social Connections Program.
• Onboard and provide ongoing support to BTs/RBTs regarding caseload assignments, scheduling expectations, attendance standards, operational procedures, and Social Connections Program expectations.
• Ensure accurate data entry and communication are recorded in the EHR and other software systems.
• Update client and employee availability in CentralReach.
• Schedule client start dates and coordinate closely with the clinical team, families, and employees.
• Coordinate re-staffing dates with families as needed.
• Schedule and cancel sessions in CentralReach according to scheduling policies.
• Conduct monthly check-ins with families, document conversations, and complete any necessary follow-up.
• Conduct frequent check-ins with BTs/RBTs.
• Exercise discretion when scheduling clients to maximize utilization of authorized service hours.
• Audit the EHR for accuracy and completeness, including client and employee availability, locations, and labels.
• Evaluate staffing needs and communicate updates with the team.
• Attend team meetings and communicate current scheduling and staffing needs.
• Identify necessary scheduling and staffing adjustments based on client satisfaction feedback and implement appropriate changes.
• Support implementation of the Social Connections Program framework, curriculum, activity schedules, and program initiatives while ensuring consistent adherence to program standards and procedures.
• Develop, implement, and oversee adaptive activities, curriculum enhancements, individualized program materials, and classroom organization systems to promote high-quality program implementation.
• Oversee supply chain needs by forecasting, requesting, and managing inventory to ensure operational readiness.

What You'll Need

• High School diploma or GED; higher education preferred (associate or bachelor’s degree).
• Detail-oriented and organized.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• 2 years experience with intake/care coordination OR 2 years in an ABA role

Work Location & Hours:

This is a full-time role that will be on-site in our New Brunswick, NJ EI Center supporting families in the surrounding area. The core hours for this role are Monday-Friday 10:30am-7pm

Why Work With Children’s Specialized ABA?

We’re an amazing ABA provider! We take a whole-child, whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You’ll be part of a deeply collaborative, mission-driven team.

Here’s what you can expect:

• Up to 19 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure
• Comprehensive benefits including FREE medical (for employee, buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more!
• Free 50k life insurance policy.
• Free Employee Assistance Program (EAP).
• 401(k) retirement savings plan
• Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more.

Compensation

The expected salary range for this role is $55,000–$63,000 per year.

Final compensation will be based on a range of factors, such as your skills, education, experience, certifications, market conditions, and internal equity. All offers are made in alignment with applicable federal and state laws.

Children’s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.?