Customer Support Engineer
IPTE LLC
We are seeking an experienced customer service engineer to install, maintain and troubleshoot SMT equipment. Competence Be orderly, organized, results-oriented, quickly responsive, and able to coordinate work. Must handle advanced technology tools (spreadsheets, worksheets, etc.). Be competent, based on appropriate education, training, or experience in overall performance. Proficient with Microsoft Office Suite Working knowledge of SMT Equipment, PLC programming, and electrical/mechanical aspects of automation Able to effectively work with the customer Excellent communication skills and team collaboration Highly analytical Travel as needed (national and international) Willing to work overtime as needed Physical demands are representative of those an employee will encounter while performing the functions in a typical office and manufacturing environment. Qualifications / Experience Requirements High School diploma or equivalent. Ability to travel Mechanical, electrical, and software skills are a must. Five or more years of experience in manufacturing and automation Experience using CAD and CAM software preferred Functions & Scope Receive direct service calls from customers. Troubleshoot, diagnose, and restore function to non-functioning components including servos, sensors, and control components. Conduct preventative maintenance on existing automation equipment. Install, maintain, and replace automation systems at key points in the production process. Provide customer training. Plan and schedule service trips. Issue quotes to customers. Log equipment usage, parts replacement, and scheduled maintenance to ensure maximum functionality. Periodically report to leadership regarding automation capabilities and status. Develop and maintain customer relationships and communicate equipment status often to the customer. Generate service reports for the customer and management. Follow all procedures and work instructions as defined in the ISO 9001 Quality Management System. What We Offer Salary for this position will be commensurate with experience and qualifications. Benefits, including healthcare, retirement plans, and paid time off, will be discussed during the interview process. Location This position is based in Alpharetta, GA, USA, with travel throughout the North American region as required. Equal Opportunity Employer IPTE, LLC is an equal opportunity employer. At IPTE, LLC we are committed to attracting and retaining a qualified and diverse workforce. All qualified applicants will receive consideration for employment. #J-18808-Ljbffr
- ...The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope’s product solutions for our customers, partners, and field engineers. This role will provide deployment, post-sales, and ongoing system support...SuggestedWork experience placementRemote work
- ...: W2, 1099 Corp-Corp or 3rd Parties: Yes Description DOC Support: Alpharetta Support and perform systems administrative work, and... ...deliverable and service level commitments for one or more customers. Support the infrastructure application and complex systems as...Suggested
$23 per hour
...temporary assignment. This position will provide hands-on technical support to employees and serve as a key resource for troubleshooting... ...IT teams to resolve technical issues Provide excellent customer service and technical assistance to employees Assist with technology...SuggestedTemporary workWork at office$44.5k - $74.1k
...maximize operational efficiencies, and improve customer experience, particularly in Anti‑Money... .... About The Team The Technical Support team delivers high‑quality product support... ...Science, Management Information Systems, Engineering, Business, or related field preferred, or...SuggestedLocal area$20 - $23 per hour
...Technical Support Specialist We are seeking an experienced and driven RCC Technical Support Specialist with 2-3 years. The RCC Technical... ...managing the help desk while delivering high-quality technical customer support for Superior’s Remote Cash Capture clients. Job...SuggestedTemporary workLocal areaRemote work- ...schedule Opportunity for advancement Training & development Wellness resources DigiOffice is seeking a reliable, customer-focused Service Desk Analyst to support end users during weekend service desk operations. This role serves as the first point of contact for IT...Remote workFlexible hoursShift workWeekend workWeekday work
- ...and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We... ...position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums....WorldwideFlexible hours
$70k
...Product Support Engineer Now hiring Product Support Engineer Location Torrance, CA Salary: $70,000.00 per year plus Incentives Shift:... ...communication skills, able to collaborate effectively with customers and internal teams. ~ Willingness to travel 1–2 times per...Full timeFor contractorsWork at officeLocal areaImmediate startShift work- ...Department: Operations Reports To: Field & Support Manager, North America Status: Full-... ...Summary The Senior Support Engineer provides advanced Level 2–3 technical... ...high levels of operational performance and customer satisfaction. The position requires...Full timeWork at office
- ...applications with innovative solutions that grow and adapt with our customers' journey. More than 220,000 organizations worldwide trust... ...excited computer and networking technicians, to provide quality support of our superb networking and security products. This role will...Work experience placementWorldwide
- ...some of the most critical questions in healthcare. The IT Support Engineer will be responsible for providing technical support and... ...troubleshooting, issue tracking, escalation, documentation, customer support and reporting. Responsibilities ~1. Technical Support...Work experience placement
$50 - $60 per hour
...Hourly - $60.00 USD Hourly Description: Job Title: Application Support Engineer Location: Alpharetta, GA (Onsite 5 Days) Duration: Contract... ...technical production support, managing/troubleshooting, deploying customer care applications, and upcoming technology needs like cloud...Hourly payContract workWork experience placement- ...10+ years of experience working with STIBO STEP (Master Data Management platform) Strong hands-on experience in configuring and supporting STIBO STEP environments Experience with data modeling, workflow configuration, business rules, and integration with other systems...
- ...rapidly growing leader in the legal-services provider industry, supporting law firms and corporate legal teams nationwide. As part of our... ...strong problem-solving skills, excellent communication, and a customer-focused approach within a fast-paced, professional environment...Work at officeLocal areaRemote workWork from home
- ...A leading biotech organization in Alpharetta is seeking an experienced IT Support Engineer to provide technical support for computer systems, hardware, and networks. The ideal candidate should have a degree in IT or computer science and proven experience in technical...
- Overview Job Summary The Global Support Engineer, Reagents (GSE Reagents) is the subject matter expert for all Werfen Transfusion reagents... ...distribution of technical information to Werfen employ‑ees and to the customer. Represent the “Voice of Customer” and “Voice of Service”...Work experience placementWork at office
$20 - $30 per hour
...Description Our client s is seeking a dynamic, hands‑on Level 2 Onsite Support professional to join our team in our corporate head office in... ...ownership, and operate with pace while maintaining excellent customer service and ticket quality. The pay rate for this role ranges...Work at officeFlexible hours$22 - $27 per hour
...Core Responsibilities Troubleshooting software and hardware issues for end-users. Providing timely and effective technical support to customers via phone, email, and chat. Collaborating with cross-functional teams to resolve complex technical problems. Connecting mobile...Work at officeRemote workWorldwide- ...Description We are seeking a versatile and driven Technical Sales Support Engineer with a strong background preferably in network engineering,... ...sales process. Act as the technical point of contact for customers, clearly articulating how our technology will be deployed....Work at office
- ...IT Support Analyst Alpharetta, Georgia Position Overview: The IT Support Analyst will provide primary technical support, onsite... ...projects. Core Responsibilities: Provide exceptional customer service in person, via phone or web conference, and email as...Contract workApprenticeshipWork at officeLocal areaRemote work
- ...Share Job: Job Description: Members of our technical support team are responsible for handling calls and e-mail requests from customers seeking assistance with our Risk Management, Workers Comp , Property & Casualty insurance and other proprietary web-based...Relocation
- ...Technical Support Specialist II We are seeking a Technical Support Specialist II to... ...with excellent communication skills, a customer-first mindset, and the ability to work independently... ...Level 1 Service Desk teams, Level 3 engineering teams, and vendors to resolve complex...
- ...Job Title Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens/Manages customer...
$55k - $64k
...-oriented individual who enjoys helping customers and troubleshooting technical and service... ...an entry-level Medical Device Customer Support Technician to serve as the first point... ...Qualifications: • Background in biomedical engineering, life sciences, neuroscience, BMET or...Full timeContract workRemote workWorldwideRelocationMonday to FridayFlexible hoursDay shift- ...Job Title : Application Support Engineer Duration: Contract Job Description: Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for...Contract work
- ...available upon request for candidates taking part in the selection process. This role will act within established guidelines and support the Underwriting teams; working closely with Underwriting Assistants and Underwriters to provide clerical/office support to...Work at office3 days per week
- ...Job Summary We are seeking a highly skilled Network Support Engineer to join our Network and Software Deployment team. In this role, you will be the critical link between the design of our digital infrastructure and project leads and deployment teams. You will be responsible...Remote work
- ...project estimates, provide technical sales support for both the Outside Sales team and... ...Coordinate prior approval requests with the engineering services department • Populate job... ...technical questions, as well as general customer service inquiries, from mechanical contractors...Bi-weekly payWeekly payContract workTemporary workFor contractorsWork experience placementLocal areaFlexible hoursNight shift
- ...Application Support Engineer MAHIN-JOB-32389 Location: [ALPHARETTA] General Skills: o Strong communication skills (both oral... ...potential direct engagement with SGS SDG Service Parts Logistics customers. o Vulnerability/Threat Analysis o SDLC management,...
- ...Overview Job Title: Audio Visual and Event Management Support Technician Location: Norcross, GA, 30071 Primary Function of Position:... ...event locations. This position provides operational support to customers within the corporation. They are responsible for documenting and...Contract workWork experience placementWork at officeLocal areaRemote workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Engineer. Be the first to apply!
- line support engineer Alpharetta, GA
- IT developer Alpharetta, GA
- senior application support engineer Alpharetta, GA
- customer support engineer Alpharetta, GA
- tech support engineer Alpharetta, GA
- support engineer Alpharetta, GA
- software technical support engineer Alpharetta, GA
- operations support system engineer Alpharetta, GA
- junior application support engineer Alpharetta, GA
- technical support engineer Alpharetta, GA


