People Services Advisor

Key Responsibilities: Employee Support Act as first point of contact for HR inquiries from employees and managers via HR shared mailbox Resolve a broad range of HR queries across the HR discipline including areas such as benefits, payroll, compensation, employee data, and HR policies, ensuring consistent interpretation of global processes Triage and route inquiries to the appropriate HR function where specialist expertise is required Operate across the global HR operating model, coordinating with relevant HR teams to ensure timely resolution of employee and manager requests Maintain accurate case documentation and ensure service requests are resolved in line with agreed service levels HR Cas...