Industry Relations Director

Position Overview

Ultimate Staffing Services is actively seeking an experienced Industry Relations Director to join their client's prestigious team in Pasadena, California. This position offers a unique opportunity to lead strategic oversight and leadership for all labor relations across the company and its subsidiaries, encompassing over 120 union agreements nationwide. The Industry Relations Director will be the subject matter expert, developing strategies, supporting collective bargaining, and advising regional leadership on labor relations issues to align with organizational goals.

Responsibilities

• Monitor industry trends, pending labor legislation, and shifting agreement language to ensure the company remains competitive and compliant within the fluctuating landscape.
• Serve as the primary subject matter expert and resource for company leaders regarding agreement interpretations and labor relations solutions.
• Collaborate across multiple departments including Human Resources, Payroll, Legal, Field Leadership, and Purchasing to develop solutions regarding union labor relation issues.
• Develop, lead, and mentor a high-performing team supporting the company's union labor relations and responsible for duties including agreement review, documentation management, audit and grievance management, payment of dues, and union event participation.
• Manage and maintain professional relationships with unions, employer groups, and labor authorities holding to the highest level of ethics and demonstrating a strong commitment to the company's core values, culture, and vision.
• Use influence to drive alignment with the company's labor relations philosophy across all regions and divisions of the company.
• Lead, negotiate, and oversee more than 120 union agreements to ensure alignment with company objectives and economic parameters.
• Review Collective Bargaining Agreements (CBAs) and Memorandum of Understanding (MOUs) to identify and mitigate non-standard or problematic clauses.
• Coordinate with negotiating committees including providing targeted data and language recommendations to secure favorable terms.
• Work with the Legal Department, representing the company in grievance and arbitration proceedings.
• Monitor labor issues and grievance trends to proactively develop strategies that address negative patterns.
• Ensure strict compliance with labor agreements regarding the hiring of non-union subcontractors.
• Develop proactive crisis management communication strategies to minimize operational disruptions during labor issues.
• Perform additional duties as assigned by the manager.

Qualifications

• Strong servant leadership mindset used to lead by example and mentoring employees for development within the company.
• Demonstrated expertise in managing both internal and external stakeholder relationships, including engagement with executive leadership.
• Exceptional written and verbal communication skills, supported by strong analytical capabilities.
• Proven ability to handle highly confidential information with sound judgment and determine appropriate courses of action.
• Detail-oriented and creative problem-solver who maintains perspective and effectiveness in high-pressure situations.
• Actively champions racial equity, diversity, and multiculturalism in the workplace.
• Embraces a continuous improvement mindset, readily taking on new challenges while mentoring and developing others.
• Skilled at influencing and driving alignment on labor philosophy across multiple regions.
• Demonstrates perseverance by pursuing challenging goals with resilience and the ability to recover from setbacks.
• Possesses strong insight, with the ability to gather, interpret, and apply information to uncover new opportunities.
• Effectively engages others by combining emotional intelligence and logical reasoning to communicate a compelling vision.
• Maintains a big-picture perspective, contributing to both short- and long-term organizational strategy, while also proactively shaping personal career growth.
• Exhibits strong motivation and dedication, committing to excellence, taking ownership of outcomes, and demonstrating humility in achieving collective goals.
• Highly capable problem-solver who identifies, analyzes, and resolves issues in support of individual, team, and organizational objectives.

Education and Experience

• Bachelor's degree in Labor Relations, Human Resources, or a related field.
• Minimum 7 years of leadership experience in Labor Relations or Human Resources.
• Experience in negotiation preparation, bargaining, and administration of Collective Bargaining Agreements.

Required Work Hours

Monday to Friday, 8:00 AM - 5:00 PM

Benefits

The position offers a competitive salary with a range from $158,000 to $208,000 per year. The role includes up to 40% travel and provides an opportunity for significant impact and growth within the organization.

Additional Details

This is a direct hire position located onsite in Pasadena, California. The role is a supervisory position and involves significant travel, approximately 40% of the time.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.