Senior Manager, HCP Engagement
$137.7k - $178.5kPharmaEssentia U.S.A.
Location: 3 days a week onsite in our Burlington, MA office. About PharmaEssentia: It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia. Join us, and let’s transform lives, together. PharmaEssentia Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in hematology and oncology, with one product approved and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through rigorous research and innovative thinking. Founded in 2003, we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world‑class biologics production facility in Taichung. Position Summary The Senior Manager, HCP Engagement will own the end‑to‑end execution and optimization of HCP engagement programs, including the speaker bureau and national conferences. The role is designed for a high‑accountability operator who can step in immediately, bring structure to complexity, and drive execution in a fast‑paced, launch‑driven environment.Reporting to the Associate Director HCP Engagement and Conference Strategy, this role partners closely with Marketing, Sales, Market Access, Medical, and Legal/Compliance to elevate HCP engagement as a core commercial growth driver. Key Responsibilities Own day‑to‑day operations of the speaker bureau, including program planning, scheduling, execution, and performance tracking. Ensure compliant, high‑quality execution aligned to brand strategy and field needs. Proactively identify and resolve operational gaps; implement process improvements to increase speed, scale, and consistency. Analyze program performance (attendance, engagement) and translate insights into actionable optimizations. Build trusted relationships with key HCPs and field leadership (e.g., Hematology Account Managers) to ensure programs meet real‑world needs. Lead operational execution of national and regional conferences, ensuring alignment to strategic objectives and brand presence. Drive end‑to‑end logistics: timelines, materials, vendor management, on‑site execution, and post‑event follow‑up. Partner cross‑functionally to deliver a cohesive and differentiated conference experience (Marketing, Sales, Medical, Market Access). Own conference tools and platforms (e.g., apps, lead capture, engagement tracking) including training and adoption. Act as the central connector across Marketing, Sales, Legal/Compliance, and external vendors to ensure seamless execution. Translate strategic direction into clear, executable plans—driving alignment and accountability across stakeholders. Support implementation of new processes, tools, and program enhancements; ensure adoption and sustained execution. Elevate operational rigor across all programs (budget tracking, timelines, compliance readiness, reporting). Operate effectively in a fast‑paced, evolving environment with competing priorities and tight timelines. Identify opportunities to modernize HCP engagement (digital integration, hybrid models, scalable formats). Bring forward solutions—not just issues—demonstrating ownership and a problem‑solving mindset. Continuously raise the bar on execution quality and business impact. Qualifications Bachelor’s degree required. 5+ years of experience in pharmaceutical/biotech event management, speaker bureau operations, or HCP engagement programs. Demonstrated ability to own and execute programs independently in a complex, cross‑functional environment. Strong understanding of pharmaceutical compliance, regulatory, and MLR processes. Proven project management skills with ability to manage multiple priorities simultaneously. Experience working closely with field teams (Sales) and translating needs into execution. High proficiency in Excel, PowerPoint, and event management platforms. Salary The expected base salary range for this position is $137,700 to $178,500. Salary offers are based on a wide range of factors including relevant skills, training, experience, education and geographical location. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible for short‑term and long‑term incentives. Benefits of working with our team Comprehensive medical coverage. Dental and vision coverage. Generous paid time‑off. 401(k) retirement plan with competitive company match. Medical & Dependent Care Flexible Spending Account. Monthly cell phone reimbursement. Employee Assistance Program. EEO Statement At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies. #J-18808-Ljbffr
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