Front Office Coordinator
Northlake Dentistry
Job Description
Job Description
Front Office Coordinator
Join a supportive, patient-centered dental team where your skills truly matter.
Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!
Schedule:
Monday: 9AM-5PM
Tuesday: 9AM-5PM
Wednesday: 9AM-5PM
Thursday: 9AM-5PM
Friday: 9AM-2PM
Compensation & Benefits
We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:
Competitive pay
Medical, Dental and Vision insurance options
Short-term and long-term disability insurance
Life insurance gifted to you
401(k) with employer match
Paid time off and paid holidays
A team culture focused on growth, communication, and high-quality care
Work-life balance
As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:
Greet and check in patients with warmth, professionalism, and efficiency
Answer phone calls, respond to patient inquiries, and schedule appointments
Verify dental insurance eligibility and accurately input patient and insurance information
Collect co-pays, process payments, and balance daily transactions
Assist with treatment plan presentation and financial arrangements when needed
Maintain up-to-date knowledge of services offered and insurance plans accepted
Confirm patient appointments and manage the daily schedule to reduce no-shows
Support compliance with HIPAA, OSHA, and Squire Dental policies
Collaborate with clinical and administrative teams to ensure a smooth patient experience
Maintain an organized front office environment
Other duties as it relates to the position
Qualifications
Required:
High school diploma or equivalent
Minimum 1 year of dental front office experience
Excellent customer service and communication skills
Detail-oriented with strong organizational and multitasking abilities
Preferred:
Proficiency in dental software systems (Denticon)
Work Environment & Physical Requirements
Frequent use of a computer, phone, and standard office equipment
Ability to sit, stand, and assist patients for extended periods
Occasional lifting of office supplies or records
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