Family Partner- IFFSS

Description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the top 10 employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Family Partner to join our Community Wraparound Division, supporting families and caregivers of youth with emotional, behavioral, or mental health needs.
What We Offer

• A welcoming, mission-driven team that values lived experience
• Comprehensive benefits including health, dental, vision, and retirement match
• Generous paid time off and 11 paid holidays
• 403(b) retirement plan with employer match
• Mileage reimbursement for community-based travel
• Ongoing training and professional development
• Opportunities for career advancement within BHN's growing family support network
• Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

What You'll Do

As a Family Partner , you'll use your personal experience raising a child with emotional, behavioral, or mental health challenges to guide and support other caregivers. You'll be a trusted ally, system navigator, and advocate for families as part of a collaborative care team.

• Establish strong, trust-based relationships with parents and caregivers
• Support families in achieving treatment plan goals alongside clinicians and care coordinators
• Teach families how to navigate systems such as DCF, DMH, schools, and outpatient providers
• Connect caregivers with community resources, services, and peer support groups
• Encourage empowerment and help families build confidence in parenting
• Provide caregiver insight in team meetings, care planning, and service coordination
• Document services accurately and in a timely manner in line with program standards
• Participate in supervision, team meetings, and ongoing professional learning

Who You Are

• You are a caregiver with lived experience raising a child with emotional, behavioral, or mental health needs
• High School Diploma or GED and 2+ years of experience working with youth/families, OR Associate's degree with 1+ year of experience, OR Bachelor's degree in human services with 1+ year of experience
• Knowledge of child- and family-serving systems in Massachusetts and ability to help families access them
• Strong communication, problem-solving, and organizational skills
• Cultural competence and commitment to equity and inclusion
• Valid Massachusetts driver's license and reliable vehicle required
• Comfortable using email, internet, and documentation systems

We Hire for Purpose!

Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we provide to the children, families, and communities we serve.
How to Apply

If you're ready to turn your lived experience into purpose and help families realize they are not alone, we'd love to hear from you! Click "Apply for Job" below or visit to apply today.