Engagement Manager

The Opportunity Our Solutions Engagement Managers work directly with our platform to provide our customers with the data they need. In this position, you would work closely with our customers, as well as the Chassi Product team and GTM team. The day-to-day would involve data structuring & analysis, some sales and account management, and project management. You will act as a trusted advisor to clients, diagnosing business problems, delivering data-driven solutions, and feeding real-world use cases back into our product roadmap. What You’ll Do Conduct data analysis and develop dashboards, visualizations, and custom data models in platform Perform process discovery and leverage data structures to model / map business workflows Deliver client presentations and manage client relationships, development, activities, and skills Manage and deliver client onboarding Develop and deliver Chassi training, professional written materials, guides, project plans, etc. Enhance existing solutions and develop new use cases for Chassi based on how the client uses the technology and your understanding of market needs Manage and route application issues and support tickets Work closely with development and product teams to improve the application Support sales cycles and conduct product demos Various other duties as needed or assigned by leadership What You Bring A strong understanding of finance and business operations concepts Strong attention to detail Experience in client-relationship building and management Project management experience with the ability to plan and execute a project from beginning to end Self-starter and agile mentality Strong Excel analysis experience Experience collaborating with multiple teams internally and externally Consulting experience with the ability to comfortably present to a group Nice-to-Haves Background in data or mathematical modeling (statistical, predictive, or systems modeling experience a plus) Experience in a startup or high-growth environment where context and requirements evolve quickly Exposure to finance, SaaS metrics, or operational analytics use cases Any level of Python for machine learning and data science is a plus How You Work You’re curious and pragmatic; you don’t over-engineer, but you don’t cut corners that matter You communicate clearly with both technical and non-technical teams You’re energized by solving real problems, not just building in isolation You take ownership and follow through Compensation Salary Range: $120,000 – $140,000, depending on experience Equity: You will have the chance to be an owner in Chassi and make a bet on yourself and the impact you can have on the company Interview Process We aim to keep the process focused, transparent, and respectful of your time: Intro Conversation - A conversation with our Director of People & Ops to learn more about your background and share an overview of the role and company Hiring Manager Interview - A deeper dive into your experience and how you approach real-world data challenges Demo Interview - We will walk you through a Chassi demo giving you the opportunity to ask us questions and give us a better understanding of how you work and what you are curious about In-Office Meet the Team (Solutions Team) - An on-site session in our New York City office where you’ll meet members of the Solutions team, get a feel for how they work, and see how the team collaborates day-to-day CEO Interview - A conversation to align on expectations, team fit, and company vision Chassi is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and experiences. That includes (but is definitely not limited to) race, gender, gender identity, sexual orientation, age, disability status, religion, nationality, or anything else that makes you, you. We care far more about what you can build, solve, and improve than where you came from or how your resume is formatted. #J-18808-Ljbffr