Testing Manager

Testing Manager

Under administrative direction provided by the CSPS Functional Team Chief (ITM II), the Testing Manager (ITM I) is responsible for managing the testing team performing a variety of complex analytical, technical, and project management activities for the California State Payroll System (CSPS) Project, a statewide initiative to modernize and replace the State's personnel and payroll systems. CSPS will deliver a modern Human Capital Management (HCM) and Payroll solution utilizing CGI Advantage to support position control administration, personnel administration, benefits administration, time management, travel advance and expense management, payroll processing, employee self-service, and streamlined business processes. The incumbent is responsible for planning, organizing, directing, and overseeing all testing activities associated with the implementation of the future solution. The Testing Manager provides leadership and direction to Test Architects, Test Analysts, vendor resources, and business testing participants responsible for validating system functionality, business processes, interfaces, and payroll calculations. The incumbent ensures testing activities are executed in accordance with industry best practices, the Software Development Life Cycle (SDLC), System Testing Life Cycle (STLC), Agile methodologies, and project governance standards. The incumbent serves as the project authority for testing strategy, test execution, defect management, testing governance, and testing readiness activities. The Testing Manager is responsible for ensuring the successful planning, coordination, execution, monitoring, and completion of System Integration Testing (SIT), User Acceptance Testing (UAT), Interface Testing, Regression Testing, and Parallel Testing activities. The incumbent ensures all testing activities provide sufficient validation that the future solution meets business requirements, complies with applicable policies and regulations, and functions as intended before production implementation. The incumbent must demonstrate advanced knowledge of software testing methodologies, quality assurance principles, business systems analysis, risk management, project management practices, change management processes, and complex enterprise system implementations.

Duties Performed:

• Provides leadership and management oversight for all testing activities supporting the CSPS Project. Establishes testing policies, procedures, standards, and objectives to ensure consistent execution across all testing phases. Directly supervises Test Architects and Test Analysts and is responsible for assigning work, setting priorities, evaluating performance, developing staff, and ensuring adequate training and resource allocation.
• Develops and maintains a high-performing testing organization capable of supporting the complex testing requirements of statewide personnel and payroll system implementation. Ensures testing resources possess the knowledge, skills, and tools necessary to effectively perform assigned responsibilities.
• Provides strategic direction regarding testing readiness, testing risks, testing scope, defect management, quality assurance practices, and release recommendations.
• Monitors testing progress and defect trends to identify risks, issues, and quality concerns. Directs corrective actions necessary to maintain project schedules and test objectives. Establishes and monitors testing quality metrics and key performance indicators to measure testing effectiveness and project readiness. Ensure all testing activities comply with SCO office standards, established quality assurance standards, project methodologies, governance requirements, implementation milestones, and industry best practices.
• Directs the development, maintenance, and execution of comprehensive testing strategies, testing plans, testing schedules, and testing procedures for all project testing activities. Oversee the planning, coordination, execution, monitoring, reporting, and successful completion of all project testing phases, including: System Integration Testing (SIT); User Acceptance Testing (UAT); Interface Testing; Regression Testing; Parallel Testing.
• Leads the planning and execution of User Acceptance Testing (UAT) by establishing testing schedules, coordinating State and vendor testing resources, coordinating testers across multiple departments and vendors, confirming business tester availability for training and execution, monitoring testing progress, and ensuring business validation activities are completed in accordance with project timelines, quality standards, and implementation objectives.
• Provides management oversight for the planning and coordination of integration and interface testing activities to ensure successful end-to-end validation of system integrations, interfaces, and business processes. Manage UAT readiness, stake holder engagement, and production cutover testing.

You will find additional information about the job in the Duty Statement.