Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the Fairfield, CT community for over 18 years, backed by a family legacy of State Farm agents dating back to the 1960s. As a second-generation agent and longtime Fairfield resident, I take pride in building strong relationships and supporting the community we call home.

I earned my B.S. from Baruch College and pursued graduate studies at Marlboro College. Throughout my career, Ive been recognized with honors such as Legion of Honor and Ambassador Travel, and Im an active member of the National Association of Insurance & Financial Advisors.

For our team, we offer a Simple IRA, health benefits, a hiring bonus, and a strong focus on work-life balance.

Our office culture is professional, supportive, and relationship-driven. Were looking for someone who is motivated, dependable, and enjoys helping others - someone who wants to grow their career while being part of a respected, community-focused agency.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Colleen Tighe - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.