Receptionist

Receptionist/Switchboard OperatorIf you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionists/switchboard operators to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership. At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.BenefitsMedical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingFamily owned and operatedLong term job securityResponsibilitiesAnswering inbound sales and service callsOperate busy switchboard & communicate efficiently with all customer & internal teamsCollecting payment for both service and parts customersGreeting customers upon arrival and exitMaintaining a professional appearance and demeanor at all timesQualificationsHigh school diploma or GEDPrior experience in telemarketing and/or hospitalityExceptional telephone skills, with a high level of comfort, and a professional voice and mannerComputer proficiency, particularly in MS Office Suite (Word and Excel)Ability to learn new software programsProfessional business appearance and demeanorFlexibility with regard to schedulingAutomotive dealership prior experience with an automotive dealership a plusPublic relations experience, a plusCold call experience, a plusExperience using a customer relationship management (CRM) tool, a plusExperience running a business switchboard, a plusWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.