Case Manager

Modern Maturity Center

Dover, DE

WE'RE HIRING!

CASE MANAGER (PT)

Monday - Friday 9:00 am to 3:00 pm

(Paid vacation and sick time with a supplemental insurance package)

SUMMARY

Screens and assesses the eligibility of elderly candidates for participation in the Homebound Meal Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Educates the community on various homebound meal outreach programs and the importance of utilizing the program
Distributes educational materials in the community
Visits homes to determine client needs, develops a plan to meet needs
Identifies and monitors clients for homebound meal program
Completes required paperwork in compliance with state and program regulations
Creates and maintains records in SERV Tracker software
Administers initial nutritional screening in the form of a questionnaire
Helps client obtain necessary resources
Refers clients with social and emotional problems to other community agencies for assistance
Refer clients to the Director of Nutrition Services for nutrition counseling as needed
Documents client cases, including assessments and reassessments, and maintains records on each client
Prepares reports as required by various federal, state, and local programs
Helps organize and participate in fundraisers benefiting the program

COMPETENCY

Gathers and analyzes information skillfully, must be computer literate
Manages difficult or emotional customer situations
Maintains confidentiality
Contributes to building a positive team spirit
Writes clearly and informatively
Shows respect and sensitivity for cultural differences
Follows policies and procedures
Is consistently at work and on time
Demonstrates accuracy and thoroughness

EDUCATION/EXPERIENCE

Must have a high school diploma and one to two years of related experience and/or training.

COMPUTER SKILLS (must know of):

Microsoft Word software
Microsoft Excel spreadsheet software
Ability to learn specific software needed for the job, i.e., SERV Tracker

CERTIFICATES AND LICENSES

Valid driver's license required

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outdoor weather conditions

PHYSICAL DEMANDS

While performing the duties of the job, the employee is frequently required to walk, sit, and talk
The employee must frequently lift and/or move up to 10 pounds.

"Due to the high volume of applications, please do not contact the HR office to inquire about the status of your application; we will reach out directly to qualified candidates as the hiring process progresses."

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Vacancy posted 2 days ago

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